Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Work History
Manager/Project Manager
Pallet Liquidations
Flowery Branch, GA
Enhanced team efficiency through optimized workflows.
Developed executive strategic plans, achieving departmental goals.
Developed team objectives, managed timelines and tracked outcomes.
Executed timely and efficient opening and closing of three holiday pop-up stores.
Created comprehensive standard operating procedure manual.
Sales/Interior Design Consultant
Cotton Mill Interiors
Jefferson, GA
Managed multiple projects simultaneously, ensuring timely completion and client satisfaction
Executed each sale with a very professional and outgoing personality
Collaborated with real estate agents and contract builders to stage their homes to make connections with new clientele in the area
Set store history record for largest residential sale and design with a 62k total residential sale
Dedicated to delivering residential and commercial interior design projects within cost, quality and timeframe targets
Top in sales with excellent client retention
Inspired other employees to build clientele with persistent clear communication
Boosted sales through social media platforms
Managed/Operated 2 Franchise Locations
Ageless Remedies
Buford/Athens, GA
Networked with local plastic surgeons and dermatologist to ensure referrals
Enriched the community with educational seminars for training and reckoning skin cancers and skin cancer screening
Sponsored charity events through donations of services and educating on proper skin care based on skin conditions and lifestyle
Launched marketing product incentives for clients to increase productivity and employee incentive programs to increase revenue
Negotiated contracts with skin care companies for exclusive right to products
Resolved all customer service complaints
Implemented and developed a standard Operating Procedure Manual
Owner & Operator
Nuance Clinic
Athens, GA
Owned and operated a full service skin care center
Established relationships with local physicians to cross market patients services and education
Directed marketing and promotional plans based on industry and operational knowledge to develop new revenue streams
Oversaw daily operations with a practiced eye, focusing on efficiency, collaboration and process improvements
Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies
Supported back office procedures, including hiring and the employment training and development
Performed chemical peels, micro pigmentation, microdermabrasion and laser hair removal
Cultivated strong business relationships with customers to drive business development
Medical Assistant/Spa Director
Athens Plastic Surgery Center, Edwin Pittman.M.D.
Athens, GA
Promoted center programs through community engagement and outreach efforts.
Enhanced retail income with new skin care lines and post-operative clothing.
Achieved a 35% revenue increase by introducing spa clientele to surgical services.
Managed pre-surgery paperwork and obtained insurance authorizations.
Processed insurance claims, posted account receivables and entered patient information into the system.