Tamara Duncan
Lake Wales,FL
Summary
At Jaybees Restaurant, I excelled in a fast-paced environment, showcasing a strong work ethic and exceptional customer service. My ability to handle cash accurately and engage guests effectively led to increased satisfaction and loyalty. I thrived on teamwork, contributing to our collective success by improving service quality and efficiency.
Overview
14
14
years of professional experience
Work History
Server
Jaybees Restaurant
Lake Wales, FL
10.2010 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
GED -
South Florida College
Avon Park, FL02.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Jaybees Restaurant
10.2010 - Current
GED -
South Florida College