Tamara Gann
Crescent Valley,NV
Summary
Goal-oriented Front Line Supervisor offering many years of employment and proven to build and mentor high-performance teams. Strong planning skills to facilitate long-range business growth and operational excellence.
Overview
16
16
years of professional experience
Work History
Front Line Supervisor
Nevada Gold Mines
Crescent Valley, NV
03.2015 - Current
- Ensured compliance with company policies and procedures relating to safety regulations.
- Reviewed employee performance regularly and set goals to improve efficiency and productivity.
- Assisted with training needed to implement new technologies or systems as needed to increase operational efficiency.
- Responded promptly to customers' inquiries via email or phone calls in a professional manner.
- Created schedules that optimized workflow while meeting customer needs and expectations.
- Resolved conflicts among team members by providing constructive feedback and coaching as needed.
- Managed payroll processing activities including timecard entry, leave requests, overtime authorization.
- Participated in recruitment efforts by conducting interviews with potential candidates.
- Participated in building proficiency test for each core station in the Lab
- Provided assistance when necessary to troubleshoot equipment.
- Promoted culture of integrity, positivity and collaboration by delivering top-notch employee coaching and mentoring.
- Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
Laboratory Technician
Barrick Gold Mine
Crescent Valley, NV
03.2008 - 03.2015
- Assisted with developing processes and techniques to improve the efficiency of laboratory operations.
- Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
- Maintained, calibrated and troubleshot pH probes, balances, automatic pipettes and diluters.
- Assisted and instructed other laboratory technicians.
- Completed lab tests and communicated results to supervising staff.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Identified potential problems during testing process and took corrective action as necessary.
- Conducted quality control testing on incoming materials to ensure accuracy of results.
- Prepared reagents and solutions according to established protocols.
Education
GED -
Arkansas Department of Education
Springdale, AR06-2005
Skills
- Time Management
- Employee Coaching
- Workflow Management
- Staff Management
- Operations
- Training and mentoring
- Problem-solving skills
- Relationship building and management
- Employee Motivation
- Conflict Management
- Order Management
Timeline
Front Line Supervisor
Nevada Gold Mines
03.2015 - Current
Laboratory Technician
Barrick Gold Mine
03.2008 - 03.2015
GED -
Arkansas Department of Education
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