
Trilingual professional (Spanish, English, and French) with strong experience in customer service, administrative support, and document processing. Skilled in assisting clients with applications, verifying confidential information, and maintaining organized records. Proven ability to work in fast-paced environments while providing excellent communication by phone and email. Dedicated, reliable, and eager to contribute to a leasing team by supporting residents and helping achieve occupancy goals.
• Maintained cleanliness and organization of common areas in a residential condominium community.
• Ensured a safe, welcoming, and well-presented environment for residents and guests.
• Followed cleaning schedules and building standards with strong attention to detail.
• Directed the promotion and planning of international event calendars, conferences, and cultural fairs across Latin America.
• Supported the creation and development of youth travel agencies focused on international tourism programs.
• Coordinated communication and logistics with partners and organizations in Argentina, Ecuador, and Chile.
• Participated in international events and professional forums, including the 6th International Festival of Social Communication (2021).
• Represented the organization in Mexico, Panama, Peru, and the Dominican Republic, strengthening international relationships and outreach.
• Demonstrated strong leadership, organization, client relations, and cross-cultural communication skills.
• Served as Consul of Cuba in England, representing diplomatic and consular affairs.
• Assisted citizens with official documentation, legal processes, and government services.
• Managed confidential records and ensured accuracy in sensitive administrative procedures.
Trilingual: Spanish, English & French
Customer Service
Leasing & Administrative Support
Document Processing
Communication Skills
Attention to Detail
Microsoft Office
Familiar with Yardi, RentCafe & Knock CRM