Tamara Haynes
Sarasota,Florida
Summary
Experienced and forward-thinking nurse manager with 26 years of clinical and administrative expertise in the healthcare industry. Seeking a long-term leadership role in the outpatient/ambulatory healthcare system. Adept at multitasking, maintaining an organized work environment, and meeting deadlines with precision. Proactive and dedicated to driving organizational growth through strong leadership while upholding exceptional clinical quality.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Manager of Clinical Services
First Physicians Group Clinical Services of Sarasota Memorial Hospital
2023.11 - Current
- Operational accountability, oversight, and management of daily activities of Clinical Services team
- Lead and oversight of Change management projects
- Manage Clinical float schedule to assist offices with staffing shortages
- Oversight of New Clinical Onboarding and Training program, chart audits and employee education
- Environment of Care Rounding with team to assist over 70 FPG offices to maintain safety and compliancy for patients, visitors and staff
- Oversight of BLS skills and N95 Fit testing program
- Managed monthly Clinical Leadership meetings and newsletters for the organization
- Create and implement Education, Procedure Guides, Competencies for Clinical Staff
- Conducted regular audits of clinical practices to ensure adherence to established protocols, resulting in consistent high-quality patient care throughout all departments.
- Developed strong relationships with physicians, nurses, and other healthcare professionals to foster a collaborative work environment focused on improving patient care.
- Regularly evaluated employee performance and provided feedback.
- Selected, promoted and terminated staff members.
- Created and implement Patient Education
- Manage Payroll for Clinical Services team
- Set long-term goals for each department within Clinical Services in alignment with organizational objectives; tracked progress against these benchmarks routinely.
Supervisor of Clinical Services
First Physicians Group Clinical Services of Sarasota Memorial Hospital
2022.05 - 2023.11
- Oversight/Supervision of monthly clinical audits and activities of multiple FPG locations
- Restructured EHR training program and created welcome folders for new Clinical hires
- Create educational information/how-to guides for clinical staff to maintain clinical compliance
- Assists in the development and implementation of clinical policies and procedures
- Built and maintained relationships with FPG offices to include refresher training and ongoing competencies
- Manage float team schedules to align with organization staffing needs
- Participate in Change Management projects
- Provide BLS skills testing for Clinical and patient registration staff
- Perform N95 Mask Fit testing for CDC-required infection control for Clinical staff
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Practice Supervisor
First Physicians Group Urology Sarasota Memorial Hospital
2020.12 - 2022.05
- Oversight/Accountability of daily activities to include front desk and clinical team
- Improved operational efficiency through regular review of processes, identifying areas for improvement and implementing necessary changes.
- Enhanced team collaboration by implementing effective communication strategies within the practice environment.
- Enhanced patient experience by streamlining administrative processes and coordinating with medical staff.
- Developed protocols/patient education to successfully meet department goals
- Assisted manager in creating a fiscal year budget
- Generated staff schedules/provider to ensure consistent coverage
- Produced provider templates to better organize the patient volume
- Organized hiring/training procedure of both front office and clinical staff for optimal retainment
- Input invoices for payment, ordering/ receiving of supplies front office and clinical
- Managed staff /provider PTO requests
- Staff coaching and mentoring
Clinical Supervisor
First Physicians Group Urology of Sarasota Memorial Hospital
2019.02 - 2020.12
- Model positive leadership behavior and tone
- Create and implement procedures/protocols specialized to our clinic
- Clinical procedures/triaging/lab as needed
- Implement and maintain proper infection control
- Work tasks and projects as directed by FPG administration and Practice Manager
- Complete monthly and yearly requirements
- Obtain authorizations for patient medications
- Monitor staff hours, create/maintain daily staff assignments
- Oversee medication logs/reconciliation, waste pick up, medication disposal, supplies/ordering, annual medical equipment calibrations, autoclave testing
- Manage patient emergencies/occurrence reports when necessary
- Communicate with providers to assist with their needs/requirements
- Staff coaching and mentoring
LPN
Village on the Isle Skilled Nursing
2017.06 - 2019.02
- Direct care of thirty geriatric and acute rehab patients
- Supervision of nursing assistants
- Administer medication and controlled narcotics Skilled nursing to include Assessment, monitoring patient vitals, change in condition, wound care, IV therapy, Colostomy, Catheter care, critical thinking and decision making in routine and sometimes stressful environment
- Responsible for accurate charting and communication with Physicians and/or patients care team/family
- Admissions, discharges, transfers, orders, Incident reports
LPN
Sleep Medicine Specialists
2012.04 - 2013.10
- Triage patients, vital signs, collect medical history
- Phones, charting, script renewals, MD orders
- Insurance verification and authorizations
- Order CPAP equipment and medical supplies for patients
LPN
Village on The Isle
2009.11 - 2012.05
- Direct care of 30 geriatric patients
- Supervision of nursing assistants
- Administer medication and controlled narcotics
- Skilled nursing to include wound care, IV care, Catheter care, Oxygen therapy, Vital signs
- Responsible for accurate charting
- Communication to physicians and resident care team and/or family
Center Manager
Horizon Open MRI
2006.06 - 2007.07
- Responsible for coordination of patients for radiology procedures and prompt turnaround of results to referring physicians
- Medical billing and payroll
- Obtained authorizations for radiology procedures
- Supervision of staff and patient schedules
- Assisted in marketing events in the community
Center Manager
Axcess Diagnostics
2002.09 - 2004.04
- Supervision of employees and schedule
- Responsible for turn- around of medical films and reports to referring physicians
- Responsible for medical and office supplies
- Medical billing
- Maintain radiologist schedule
Center Manager
Venice Imaging and MRI
1997.09 - 2002.09
- Supervision of employees and staff schedule
- Accounts payable and payroll
- Responsible for facility and employee license and credentials
- Medical billing and collections
- Responsible for medical and office supplies
- Assist with patient scheduling
- Responsible for turn- around of medical films and reports to referring physicians
Education
LPN Certificate/License -
Sarasota County Technical Institute
01.2008
Skills
- Clinical Leadership
- Patient Safety
- Healthcare administration
- Staff Development
- Performance Improvement
- Patient Education
- Office procedures
- Clinical education
- Compliance Oversight
- Clinical safety
- Training program implementation
- Certified as BLS Instructor
Certification
- State of Florida Licensed Practical Nurse, 08/19/2009
- CPR Certified
- IV Certified
Additional Information
Computer Skills:
Microsoft Word
Microsoft Excel
SmartSheets
Powershare
Sunrise SCM
Intergy Electronic Health Record
Intergy Practice Managment
Intergy Practice Analytics
PowerPoint
Timeline
Manager of Clinical Services
First Physicians Group Clinical Services of Sarasota Memorial Hospital
2023.11 - Current
Supervisor of Clinical Services
First Physicians Group Clinical Services of Sarasota Memorial Hospital
2022.05 - 2023.11
Practice Supervisor
First Physicians Group Urology Sarasota Memorial Hospital
2020.12 - 2022.05
Clinical Supervisor
First Physicians Group Urology of Sarasota Memorial Hospital
2019.02 - 2020.12
LPN
Village on the Isle Skilled Nursing
2017.06 - 2019.02
LPN
Sleep Medicine Specialists
2012.04 - 2013.10
LPN
Village on The Isle
2009.11 - 2012.05
Center Manager
Horizon Open MRI
2006.06 - 2007.07
Center Manager
Axcess Diagnostics
2002.09 - 2004.04
Center Manager
Venice Imaging and MRI
1997.09 - 2002.09
LPN Certificate/License -
Sarasota County Technical Institute
- State of Florida Licensed Practical Nurse, 08/19/2009
- CPR Certified
- IV Certified
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