Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tamara Henry

Clermont,FL

Summary

Proven expertise in HIPAA Compliance and exceptional customer service, honed at Orlando Health. Excelled in enhancing patient satisfaction through efficient care coordination and management of medical records. Skilled in both direct patient care and administrative duties, demonstrating a results-driven approach with a focus on continuous improvement in healthcare settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Orlando Health
02.2020 - 08.2021
  • Assists with the timely flow of patient encounters by preparing the patient and exam rooms, collecting the appropriate equipment or supplies as requested and checking the medical record for completeness.
    Assists with patient encounters, special procedures, including minor surgeries. Performs diagnostic or therapeutic procedures as ordered.
  • Verifies patient understanding of procedures and assures appropriate written consent has been obtained prior to procedure.
  • Administers medications as ordered.
  • Documents all nursing activities, results, and patient related communications as appropriate.
  • Responds to all requests for emergency and urgent medical care according to approved guidelines and protocols.
  • Assists with the closing of the facility by completing the daily checklist.
  • Maintains equipment, supplies, and inventory for the medical unit.
  • Works effectively as a member of a patient care team and contributes suggestions for improving the unit and organization operations.
  • Attend required medical in-service training for position advancement.
  • Any other duties as assigned.

Pediatric Medical Assistant

Growing Together Pediatrics
03.2017 - 02.2020

• Established relationships with patients ranging from 1 day to 21 years old, and their parents.

• Displayed professionalism and maintained confidentiality.

• Coordinated patient referrals with specialty practices.

• Performed immunization administration for infants-21 years of age.

• Maintained detailed inventory of vaccines; ordered pediatric vaccines and supplies for unit.

• Provided physician assistance with all patient care and procedures.

• Provided support to adult clinical staff and to adult laboratory staff as needed.

  • Increased patient satisfaction by providing compassionate and efficient pediatric care.

• Recorded height, weight, and blood pressure.

• Performed hearing and vision tests, and intramuscular injections.

• Assisted physician with various medical procedures, preparing referrals and requested prescriptions from pharmacies.

• Maintained patient records and cleanliness of exam rooms.

Allergy testing (Aller vision)

• Was responsible for managing vaccines, drawing up vaccinations and documentation of such.

• Efficiently completed school and day care forms for patients.

• Communicated with patient's families on behalf of the providers and coordinated follow-up care.

Certified Medical Assistant

Planned Parenthood
04.2015 - 03.2017
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assists during medical sessions in the areas of assisting clinicians and documentation of appropriate activities.
  • Performs phlebotomy and completes laboratory requisitions appropriately.
  • Conducts pregnancy testing and options counseling
  • Performs vital signs assessment and records appropriately.
  • Maintains patient charts and records in accordance with clinic standards and guidelines, assuring confidentiality of all records.
  • Conducts patient education as it relates to each patient's specific health problem, and initiates appropriate referrals as needed.
  • Completes all paperwork to insure timely and accurate patient transactions.
  • Monitors patient flow to assure timely patient care.
  • Participates in quality assurance and/or continuous quality improvement activities as assigned.
  • Maintains current CPR Certification.
  • Performs duties related to maintenance and care of all areas of clinical operations and supplies.

Household Operations Manager

Self-Employed
08.2021 - Current

Education

No Degree - Medical

Orange Technical College
Winter Park, FL
05.2014

Associate of Science - Medical Assisting

Valencia College
Orlando, FL
05.2010

High School Diploma -

Ocoee High School
Ocoee, FL
05.2008

Skills

  • HIPAA Compliance
  • Medical Terminology
  • Specimens collection and processing
  • Patient Scheduling
  • Electronic Health Records
  • Patient documentation
  • Patient Assessments
  • Inventory and supply management
  • Inventory Management
  • Medical Records Management
  • Customer Service
  • Direct Patient Care

Certification

  • CMA - Certified Medical Assistant

Timeline

Household Operations Manager

Self-Employed
08.2021 - Current

Certified Medical Assistant

Orlando Health
02.2020 - 08.2021

Pediatric Medical Assistant

Growing Together Pediatrics
03.2017 - 02.2020

Certified Medical Assistant

Planned Parenthood
04.2015 - 03.2017

No Degree - Medical

Orange Technical College

Associate of Science - Medical Assisting

Valencia College

High School Diploma -

Ocoee High School
Tamara Henry