TAMARA JEAN FRANCOIS
Summary
A hard-working, motivated professional wishes to advance a career in human resources and public administration. Ready to put time management skills, intelligence, and passion to work. Adaptable to change, circumstances, and challenges may arise. Maintains a positive attitude in face of adversity to achieve goals and is eager to learn from others for advancement Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Community Impact Intern
United Way Miami
Miami, FL
06.2025 - 08.2025
- Participated in emergency management coordination meetings, policy discussions, and resilience-building workshops.
- Conducted research on public programs and policy initiatives eligible for United Way funding.
- Assisted in the development of surveys to evaluate.
- Supported an emergency management project in partnership with Verizon
- Completed FEMA independent study courses and hands-on simulation training at a local fire station.
- Attended a workplace inclusion workshop focused on disability awareness and accessible practices.
- Drafted meeting notes, event summaries, and policy research briefs for internal planning use.
Sales Associate
Boost Mobile
Port St. Lucie, Florida
10.2021 - 06.2022
- Greeted over 50 customers a day and assisted with issues on cellular devices and phone plans
- Sold over 100 cell phones and 1,000 dollars in accessories a month
- Managed five different phone plans for customers and potential clients
- Managed directions from supervisor and helped increase sales of merchandise by 35%
- Organized over 600 dollars of merchandise per shift, cleaned locations when needed to maintain health codes, and updated promotional deals to increase sales by 65%
Education
Master of Public Administration -
Florida International University
Miami, Florida06.2025
Bachelor of Arts - Psychology
Florida International University
Miami, Florida04.2024
Skills
- SPSS and Python
- Time management
- Motivated mindset
- Social media strategies and management
- Research methodologies
- Policy analysis and development
- Crisis management
- Survey design and analysis
- Effective communication skills
- Team collaboration
- Marketing communications strategies
- Nonprofit sector experience
- Recordkeeping and documentation
- Report preparation and writing
- Problem-solving skills
- Diversity awareness and inclusion
- Adaptability and flexibility
Certification
- Certified Medical Administrative Assistant
- Certified in multiple FEMA independent study courses
- Completed multiple LinkedIn certifications
Languages
- English
- Haitian Creole
Projects
- Created and implemented multiple hypothetical campaigns for human rights issues, focusing on advocacy, awareness-building, and social impact strategies
- Designed innovative hypothetical programs to address societal challenges, demonstrating creativity and problem solving skills
- Composed a personal handbook for human resource management, detailing policies, procedures, and best practices as part of a leadership and decision-making course
- Developed and delivered a consultant training program, including a professional training video and instructional content creation
Timeline
Community Impact Intern
United Way Miami
06.2025 - 08.2025
Sales Associate
Boost Mobile
10.2021 - 06.2022
Master of Public Administration -
Florida International University
Bachelor of Arts - Psychology
Florida International University
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