Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
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TAMARA JEAN FRANCOIS

Port St Lucie

Summary

Detail-oriented and adaptable professional with experience in program coordination, administrative support, and stakeholder engagement. Skilled in managing onboarding, compliance tracking, scheduling, and documentation for diverse teams. Adept at balancing multiple priorities in fast-paced environments while maintaining accuracy, professionalism, and clear communication. Strong background in policy research, reporting, and relationship building across cross-functional teams.

Overview

4
4
years of professional experience

Work History

Community Impact Intern

United Way Miami
06.2025 - 08.2025
  • Applied a results-driven, innovative mindset in creating the concept for a National Intern Day video campaign, highlighting intern contributions to boost engagement and morale.
  • Participated in emergency management coordination meetings, policy discussions, and resilience-building workshops, collaborating with stakeholders to align on objectives.
  • Took ownership of independent research and policy tracking related to public funding and resilience programs, producing concise deliverables under tight timelines.
  • Supported an emergency management project in partnership with Verizon, ensuring smooth coordination across teams.
  • Completed FEMA trainings, simulations, and emergency management workshops, gaining hands-on experience with crisis response, communication strategy, and cross-functional collaboration.
  • Drafted meeting notes, event summaries, and policy research briefs for internal planning and program reference.
  • Strengthened written and verbal communication skills while contributing to a mission-focused, team-oriented work environment.

Sales Associate

Boost Mobile
10.2021 - 06.2022
  • Demonstrated an entrepreneurial approach by identifying new sales opportunities, leading to consistent top-tier performance.
  • Sold over 100 cell phones and more than $1,000 in accessories monthly, ranking as #1 Sales Associate multiple times.
  • Increased accessory sales by 65% through targeted upselling of premium devices, data plans, and add-ons, directly boosting store revenue.
  • Delivered value-added solutions to meet customer needs, enhancing satisfaction and loyalty.
  • Adapted quickly to frequent product changes, promotions, and customer concerns in a high-volume retail setting.
  • Supported a results-driven team culture while maintaining strong customer relationships and operational accuracy.

Education

Master of Public Administration -

Florida International University
08-2025

Bachelor of Arts - Psychology

Florida International University
Miami, FL
04-2024

Skills

  • Onboarding & Orientation
  • HR Administrative Support
  • Scheduling & Calendar Management
  • Recruitment & Interview Coordination
  • Compliance & Policy Support (APA/APPIC)
  • Stakeholder Liaison
  • Employee Engagement Support
  • Data Tracking & Record Management
  • Training Support
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Event Planning & Coordination
  • Report Preparation
  • Cross-Functional Collaboration
  • Written & Verbal Communication

Timeline

Community Impact Intern

United Way Miami
06.2025 - 08.2025

Sales Associate

Boost Mobile
10.2021 - 06.2022

Master of Public Administration -

Florida International University

Bachelor of Arts - Psychology

Florida International University

Personal Information

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