Tamara Jeffries

• Assisted with test coordination for the Centricity Health to Cerner conversion, including Unit, System, and Integrated Testing, Charge Build Testing, Interface, and Data Conversion Testing.
• Assisted in delivering testing deliverables for Cerner solutions and interface systems, which included the development of test plans for various testing events and status reports.
• Assisted with coordination and helped with leading the creation and development of Integrated Test Scripts
• Assisted leadership in planning and coordinating the execution of four rounds of Integrated Testing for multi-facility implementation.
• Assisted with facilitating interface testing coordination for all ancillary systems interfaced with Cerner including MUSE, Pyxis, and Soarian Financials.
• Worked with analysts to help create Functional and system test scripts across different mainstreams to create a Test Script Repository and helped create repeatable practices for future testing events.
• Assisted in execution of testing efforts including test script development.

• Manage the implementation and maintenance of electronic medical records (EMR) system, including system upgrades and testing.
• Ensure compliance with regulatory requirements, such as HIPAA and Meaningful Use.
• Provide end-user support and training on the EMR system to clinical and administrative staff.
• Collaborate with IT and clinical teams to identify system issues and implement solutions.
• Developed and maintained detailed 30+ documentations and procedures for EMR data abstraction and analysis, ensuring consistent standards and quality control.

• Documented medical test data and results in patient medical records.
• Evaluated body fluids and tissue samples to document findings such as normal or abnormal results.
• Kept patient information properly secured and confidential.

• Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
• Corrected payroll transactions by voiding checks and issuing stop payment orders.
• Established employee payroll files and updated existing files with new information.

· Troubleshot incidents reported by end-users to schedule system changes and identify
permanent solutions.
· Collaborated closely with upper management to drive strategy through development and
implementation of new processes.
· Provided at the elbow-to-elbow support to end users for Cerner when needed.

• Compiled budget documents and monitored costs to maintain control systems.
• Balanced accounts and conducted nightly audits to keep bookkeeping current.
• Audited and balanced cash and credit transactions daily and reset register for next day's operations.
• Performed balance procedures for hotel accounts and resolved discrepancies.

• Provider Support EPIC
• Troubleshoot application issues and troubleshoot system hardware, receive vendor assistance on a
  needed basis to resolve issues, and updated change requests for build, system issues, or enhancements.
• Provided elbow-to-elbow support to end users for EPIC when needed.

• Provider Support EPIC Beaker
• Troubleshoot application issues and troubleshoot system hardware, receive vendor assistance on a
  needed basis to resolve issues, and updated change requests for build, system issues, or enhancements.
• Provided elbow-to-elbow support to end users for EPIC when needed.
  
  

• Provider Support EPIC
• Troubleshoot application issues and troubleshoot system hardware, receive vendor assistance on a
  needed basis to resolve issues, and updated change requests for build, system issues, or enhancements.
• Provided elbow-to-elbow support to end users for EPIC when needed.

• Provider Support Cerner
• Troubleshoot application issues and troubleshoot system hardware, receive vendor assistance on a
  needed basis to resolve issues, and updated change requests for build, system issues, or enhancements.
• Provided elbow-to-elbow support to end users for PowerChart when needed

• Generated reports and statements each month to review outstanding balances and identify accounts in need of collection processing.
• Checked claims for errors, corrected issues and mailed out updated documents.
• Ran credit card batches and balanced deposits on daily basis.
• Met with patients and family members to discuss medical procedures, medications, treatments and continuing care plans.

• Installed outlets, drops, converters, modems and digital terminals.
• Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
• Stored, maintained and conducted inventory of storeroom-accessible hardware and vehicle stock.
• Performed troubleshooting by inspecting equipment and measuring signals to identify issues.