Tamara Jordan
Springfield,Ohio
Summary
Seasoned Mental Health Technician with a proven track record at Oesterlen-Services For Youth, adept in crisis intervention and psychosocial rehabilitation. Leveraged de-escalation techniques and stress reduction to enhance patient well-being and safety. Demonstrated excellence in behavior management, contributing to significant improvements in patient care and program effectiveness. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
11
11
years of professional experience
Work History
Mental Health Technician
Mental Health Services
03.2024 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Enhanced therapeutic environment by maintaining clean and organized patient area.
Shipping Coordinator
McGregor Metal
03.2022 - 06.2023
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Conducted regular inventory audits to maintain accuracy and prevent stock discrepancies.
Mental Health Technician
Oesterlen-Services For Youth
07.2019 - 11.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided emotional support to patients, helping them cope with mental health challenges.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
Executive Assistant
OIC of Clark County
05.2015 - 10.2016
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
HCV Program Specialist
Springfield Metropolitan Housing Authority
05.2013 - 08.2015
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Education
Associate of Arts - Information Technology
Springfield Clark County Joint Vocational School
Springfield, OH05.2015
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05.2027
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Behavior Management
- Suicide Prevention
- Substance abuse awareness
- Crisis Intervention
- Autism spectrum understanding
- Psychosocial Rehabilitation
- Mental Health First Aid
- Skill Development
- Group and individual instruction
- Project Management
- Performance Assessments
Timeline
Mental Health Technician
Mental Health Services
03.2024 - Current
Shipping Coordinator
McGregor Metal
03.2022 - 06.2023
Mental Health Technician
Oesterlen-Services For Youth
07.2019 - 11.2021
Executive Assistant
OIC of Clark County
05.2015 - 10.2016
HCV Program Specialist
Springfield Metropolitan Housing Authority
05.2013 - 08.2015
Associate of Arts - Information Technology
Springfield Clark County Joint Vocational School
Bachelor of Arts - Psychology
Southern New Hampshire University
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