TAMARA KOSCIELSKI
8490 Excelsior Blvd Apt 324,MN
Summary
Directed end-to-end project management from concept through completion, formed cross-functional teams, provided coaching to individuals, and handled key decision-making during challenging phases.
Overview
23
23
years of professional experience
Work History
Server
Lion's Tap
2026.05 - 2026.08
- Provided friendly, efficient support in fast-paced, high-volume restaurant setting.
- Assisted with accurate handling of multiple tables while maintaining positive guest experience.
- Worked with kitchen and front-of-house teams to deliver timely, accurate service during peak hours.
- Managed guest requests, payments, and issue resolution with professional communication and team-focused approach.
Server/Bartender/Barista/Host
Good Day Cafe
2024.03 - 2026.02
- Friendly server with experience in busy dining rooms and large scratch-made menus.
- Served breakfast, lunch, and specialty coffee drinks with accurate, efficient support.
- Helped maintain guest satisfaction above 98% during peak weekend rushes while supporting sales through suggestive selling and weekly specials.
- Managed pace well during busy shifts to keep service moving.
- Prepared barista drinks and basic bar service items with care and consistency.
- Worked closely with kitchen staff to keep orders clear and timely.
- Earned positive guest feedback for attentive, knowledgeable service.
Fitness Director
Elevation Health/Heritage Landing Golf Club Community
2023.03 - 2023.07
- Supported development and delivery of fitness programs tailored to member needs.
- Provided guidance to fitness instructors and trainers as part of daily team operations.
- Completed fitness assessments and prepared personalized exercise plans for members.
- Created promotional materials and marketing content to attract new members.
- Organized and led group fitness classes and activities.
- Planned schedules, supported marketing efforts, and partnered with other departments on wellness initiatives and events.
Leasing Director
Lincoln Property Company/The Rafter Apartments
2022.04 - 2022.07
- Support leasing operations across building.
- Help create and apply leasing plans that target occupancy and revenue goals.
- Assist with staff training and daily guidance to support customer service and leasing results.
- Review market trends and competitor activity to guide leasing choices.
- Take part in property tours and represent company at industry events and conferences.
Franchise Business Consultant
Lift Brands, Inc.
2019.07 - 2021.01
- Supported 59 franchise businesses through coaching and mentorship.
- Helped develop and carry out strategic plans for franchisee growth.
- Reviewed franchisee performance regularly and shared feedback.
- Assisted franchisees in improving operational efficiency and profitability.
- Delivered training sessions to build franchisee skills and knowledge.
- Promoted company brand standards and core values.
- Stayed current on franchising trends and best practices.
- Franchise Business Coach.
Studio Manager
Life Time - Healthy Way of Life Company
2003.10 - 2019.03
- Managed studio operations, coordinating class schedules, instructor coverage, and daily guest service standards.
- Supported front-line team performance through coaching, feedback, and accountability for consistent service.
- Handled member experiences by resolving concerns and maintaining welcoming, organized studio environment.
- Arranged instructors and classes to maximize participation and support business goals.
- Tracked studio cleanliness, safety, and presentation to align with brand expectations.
- Trained staff on systems, procedures, and service protocols to improve operational consistency.
- Worked with sales and fitness teams to support member engagement and retention efforts.
- Reviewed studio performance and identified process improvements that increased efficiency and team effectiveness.
- Built positive work environment that supported collaboration among staff members to improve productivity and creativity.
- Managed budgets and financial reports to support fiscal responsibility and profitability.
- Promoted continuous improvement within team through open feedback and shared best practices among colleagues.
- Directed design and execution of marketing materials for studio, increasing brand visibility and attracting new clients.
MN Regional Support Lead
Life Time/Healthy Way of Life Company
2015.07 - 2016.08
- Regional Support Lead, MN Region
- Guided team performance through coaching, priority setting, and accountability for service quality.
- Managed a team of support professionals, fostering teamwork and setting performance goals.
- Conducted regular performance evaluations and provided constructive feedback for continuous improvement among team members.
- Monitored and analyzed support metrics to detect trends, identify gaps, and recommend solutions for improvement.
Education
Bachelor's - Exercise Science / Kinesiology and Sports Conditioning
University Of Minnesota – Twin Cities
Twin Cities, MN1994-01
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Minnetonka High School
Minnetonka, MN1990-01
Skills
Directed service interactions to create positive customer experiences and uphold professional standards
Applied sound judgment and practical methods to resolve conflict effectively
Delivered accurate work results through strong attention to detail
Preserved consistent output quality while meeting high-volume production demands
Gave clear direction and dependable leadership that improved team performance
Built stronger teamwork through cooperative communication and shared goals
Timeline
Server
Lion's Tap
2026.05 - 2026.08
Server/Bartender/Barista/Host
Good Day Cafe
2024.03 - 2026.02
Fitness Director
Elevation Health/Heritage Landing Golf Club Community
2023.03 - 2023.07
Leasing Director
Lincoln Property Company/The Rafter Apartments
2022.04 - 2022.07
Franchise Business Consultant
Lift Brands, Inc.
2019.07 - 2021.01
MN Regional Support Lead
Life Time/Healthy Way of Life Company
2015.07 - 2016.08
Studio Manager
Life Time - Healthy Way of Life Company
2003.10 - 2019.03
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Minnetonka High School
Bachelor's - Exercise Science / Kinesiology and Sports Conditioning
University Of Minnesota – Twin Cities