Tamara Lang
MOD Pizza
Mesa,AZ
6
years of professional experience
General Manager with a proven track record at MOD Pizza, excelling in team leadership and problem resolution. One of the highest performing stores in the valley. Enhanced store efficiency and profitability through strategic labor management and inventory control. Skilled in fostering a positive guest experience while coaching teams to exceed performance expectations.
Work History
General Manager
5 Years 2 Months- Directed daily restaurant operations, ensuring consistent guest experience and service standards.
- Managed labor scheduling, staffing coverage, and shift execution to support peak demand.
- Monitored food safety, sanitation, and compliance with brand and health regulations.
- Oversaw inventory ordering, receiving, and stock control to reduce waste and shortages.
- Coached assistant managers and team members on service, operations, and performance expectations.
- Reviewed sales, labor, and product costs to improve store efficiency and profitability.
- Resolved guest concerns quickly, protecting satisfaction and supporting repeat business.
Sales Associate
6 Months- Assisted customers with product selection, store navigation, and questions about merchandise availability.
- Processed transactions accurately using POS systems and handled returns, exchanges, and payment methods.
- Replenished sales floor with new merchandise, maintaining organized and shoppable displays.
- Stocked, tagged, and rotated inventory according to merchandising and presentation standards.
Education
GED
Skills
Problem resolution
Team player
Efficient multi-tasker
Effective leader
Timeline
General Manager
MOD Pizza
08.2021 - CurrentRead More
Sales Associate
HomeGoods
01.2021 - 07.2021Read More
Maricopa Community Colleges, Rio Salado Community College
GED
Read More