Skilled business management professional prepared for leadership roles. Brings strong focus on team collaboration, strategic planning, and achieving results. Adept in financial management, operational efficiency, and staff development. Known for reliability, adaptability, and effective communication.
Work History
Business Office Manager
12 Years
Arbrook Plaza Nursing and Rehab | 11.2014 - Current
Managed patient billing, insurance verification, and claim follow-up for accurate revenue cycle operations.
Reconciled daily deposits, payments, and account balances to support financial accuracy.
Resolved financial discrepancies and customer billing issues with timely attention.
Resolved patient inquiries regarding statements, insurance coverage, and payment arrangements.
Updated financial reports for accuracy and compliance with company standards., managed accounts, and generated reports for company database.
Updated reports, managed accounts, and generated reports for company database.
Reconciled resident trust accounts and maintained accurate financial records for compliance.
Business Office Manager
7 Years 9 Months
Heritage Oaks Nursing and Rehabilitation Center | 02.2007 - 11.2014
Managed resident billing, collections, and accounts receivable for skilled nursing and rehabilitation operations.
Reconciled resident trust accounts and maintained accurate financial records for compliance.
Coordinated admission, discharge, and census documentation to ensure billing accuracy.
Verified eligibility, authorizations, and coverage details before resident service delivery.
Prepared financial reports and resolved account discrepancies with residents, families, and payers.
Xray Technician
10 Years 7 Months
Care Now Arlington | 11.1996 - 06.2007
My responsibilities included x-rays, phlebotomy, basic lab procedures (strep screens, mono test, CBCs, finger sticks, UA dips, RSV, influenza etc.), EKGs, Triage, injections and handling workers comp accounts.
Education
- Basic studies
Tyler Junior College | Tyler, TX | 01-1995
- Radiology Tech
John Peter Smith Hospital | Fort Worth, TX | 01-1998