Tamara Matson
Kinsman
Summary
Dedicated Pharmacy Technician with a proven track record at Walberg Pharmacy, enhancing operational efficiency and patient satisfaction through expert medication dispensing and meticulous attention to detail. Excelled in team collaboration and workflow optimization, significantly improving prescription processing times. Skilled in pharmaceutical calculations and HIPAA compliance, demonstrating a strong blend of technical proficiency and commitment to patient confidentiality.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walberg Pharmacy
09.2024 - Current
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Utilized pharmacy management software to process prescriptions efficiently.
- Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
Pharmacy Tech
Main Drug
02.2022 - 02.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Education
Certificate - Medical Insurance Billing And Office Admin
Ross Medical Eduaction Cetern
Niles,OH05-2018
High School Diploma -
Joseph Badger
Kinsman, OH05-2015
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Patient confidentiality
- Medication dispensing
- HIPAA
- Insurance verification
- Pharmaceutical calculations
- Drug interaction awareness
- Resolving customer issues
- Prioritization and organization
- Prescription filling and labeling
- Insurance processing
- Patient profile setup
- Insurance claim processing software
Timeline
Pharmacy Technician
Walberg Pharmacy
09.2024 - Current
Pharmacy Tech
Main Drug
02.2022 - 02.2024
Certificate - Medical Insurance Billing And Office Admin
Ross Medical Eduaction Cetern
High School Diploma -
Joseph Badger
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