Seeking opportunity to apply exceptional communication and interpersonal skills to promote success of healthcare institution.
Overview
2
2
years of professional experience
Work History
Receptionist
Isle Health & Rehabilitation Center
Fleming Island, FL
03.2025 - Current
Greeted patients and visitors warmly upon arrival at the health and rehabilitation center.
Managed multi-line phone system, directing calls to appropriate staff members efficiently.
Collaborated with medical staff to communicate patient needs and relay important messages.
Performed data entry tasks into various computer systems accurately and promptly.
Scheduled appointments for patients, coordinating with healthcare providers as needed.
Digital Personal Shopper
Walmart
Middleburg, FL
05.2024 - 03.2025
Maintained a friendly demeanor while processing orders in a timely manner.
Effectively managed time to ensure all customer requests were fulfilled promptly.
Coordinated with team to enhance service efficiency and customer satisfaction.
Communicated effectively with customers to resolve inquiries and concerns promptly.
Customer Service Representative
Spirit Logistics Network Inc.
Jacksonville, FL
12.2023 - 05.2024
Facilitated merchandise deliveries for Lowe’s by coordinating logistics to ensure timely order fulfillment and rescheduling as necessary. Efficient with managing multiple tasks and in meeting assignment/project deadlines on-time.
Eager to employ professional strengths, experience, training, education to contribute excellence in public service.
Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Answered customer inquiries and provided accurate information regarding products and services.
Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Provided exceptional customer service to ensure customer satisfaction.