Tamara Moton
Jacksonville,FL
Summary
Dependable retail sales professional with early experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer service by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Pro Fee Abstractor
Nemours Foundation
08.2017 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
Medical Biller
Jacksonville Pain and Spine
05.2016 - 08.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
Education
High School Diploma -
Okaloosa Applied Technology Center
Fort Walton BeachSkills
- Money Handling
- Customer Assistance
- Product Knowledge
- Customer Service
- Payment posting
- Patient account management
Timeline
Pro Fee Abstractor
Nemours Foundation
08.2017 - Current
Medical Biller
Jacksonville Pain and Spine
05.2016 - 08.2017
High School Diploma -
Okaloosa Applied Technology Center
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