Tamara Panduro
Escondido,CA
Summary
Detail-oriented Administrative Member Advisor with expertise in member records management and customer service. Streamlined onboarding processes, significantly enhancing operational efficiency. Delivered exceptional support and maintained compliance with organizational policies, ensuring data integrity. Skilled in fostering positive community relations and improving documentation accuracy. Committed to continuous improvement and dedicated service in fast-paced high pressure environments.
Overview
7
7
years of professional experience
Work History
Administrative Member Advisor
Chuze
04.2025 - Current
- Managed member records and maintained documentation with strong attention to detail. Assisted with scheduling and customer service, ensuring efficient operations and professional interactions. Coordinated onboarding, billing, and conflict resolution processes, adhering to organizational policies. Supported team operations while maintaining compliance with company standards.
- Streamlined member onboarding process, enhancing efficiency.
- Improved documentation accuracy, contributing to data integrity.
- Fostered positive community relations through effective communication.
- Ensured compliance with organizational policies in all operations.
Administrative Member Advisor
BXNG Club, Rancho Bernardo
10.2023 - 04.2025
- Managed member records and confidential information, ensuring data integrity. Facilitated scheduling and communications, enhancing daily operations and member interactions. Coordinated onboarding, billing, and conflict resolution, maintaining compliance with policies. Supported team operations, demonstrating reliability in a law enforcement environment.
- Optimised documentation processes, enhancing accuracy and efficiency.
- Delivered exceptional customer service, fostering positive community relationships.
- Implemented streamlined onboarding procedures, improving member satisfaction.
Server/Bartender
Mak Mak Organic
07.2023 - 10.2023
- Skilled at working independently and collaboratively in a team environment.
- Managed multiple tables, prioritizing guest needs and enhancing dining experience.
- Trained new servers on menu knowledge and service protocols to improve team efficiency.
- Implemented feedback systems to enhance service quality and customer satisfaction ratings.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Streamlined order processing through effective communication with front-of-house team members.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Developed rapport with regular guests, fostering loyalty and repeat business through personalized service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Beertender
Wild Barrel Brewing
10.2022 - 10.2023
- Operated point-of-sale systems efficiently, processing transactions with precision.
- Maintained cleanliness and organization of the bar area, adhering to health standards.
- Collaborated with team members to streamline service workflows during peak hours.
- Managed beer inventory, maintaining optimal stock levels and accurate records.
- Assisted in training new staff on operational procedures and best practices.
- Developed promotional strategies to increase customer engagement and sales volume.
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Assisted in the setup of private events, accommodating specific client requests.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Maintained a clean and organized bar environment for improved customer experience.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Collaborated with fellow staff members to optimize workflow and service quality.
- Developed rapport with customers, fostering a friendly and loyal clientele base.
- Educated customers on beer selection and pairings, enhancing their experience.
Citizens Police Academy Internship
San Francisco State University
10.2019 - 01.2020
- Participated in a hands-on Citizens Police Academy program focused on law enforcement investigations and community policing. Engaged in workshops, ride-alongs, and presentations, gaining practical insights into police work and public safety. Developed understanding of departmental structure and community engagement principles.
- Completed comprehensive training on patrol procedures and criminal justice processes.
- Collaborated with sworn officers to enhance knowledge of ethics in policing.
- Assisted in community outreach initiatives to foster public trust.
Education
Forensic Technology and Administration of Justice Degree -
01-2027
Bachelor's Degree - Criminal Justice and Communications
01-2020
Skills
- Documentation & record-keeping Expert
- Communication Expert
- Customer service Expert
- Onboarding processes Expert
- Data integrity Expert
- Problem solving Expert
- Forensic Science/Photography Expert
Timeline
Administrative Member Advisor
Chuze
04.2025 - Current
Administrative Member Advisor
BXNG Club, Rancho Bernardo
10.2023 - 04.2025
Server/Bartender
Mak Mak Organic
07.2023 - 10.2023
Beertender
Wild Barrel Brewing
10.2022 - 10.2023
Citizens Police Academy Internship
San Francisco State University
10.2019 - 01.2020