Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
59
59
years of professional experience
Work History
Staffing Coordinator
SILVER LAKE HOSPITAL
Newark, NJ
07.2010 - Current
Collaborated with CNO to determine department's short and long-term hiring needs.
Completed human resource operational requirements by scheduling and assigning employees.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Acted as staff member advocate, encouraging and supporting [Job Title]s to identify and resolve conflicts.
Responsible for RN agency staff as well as CNA
Responsible for all call outs for employees and finding replacements
Unit Clerk
Saint Michael's Hospital
Newark, NJ
08.1996 - Current
Prepared admissions charts and scanned records.
Answered unit calls and took messages for healthcare staff to maximize team productivity.
Answered multi-line telephone system, provided information and directed calls.
Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Placed new supply orders, managed inventory and restocked clerical spaces.
Catering Supervisor
Woods Services
Maplewood, NJ
08.1996 - 06.2005
Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
Collaborated closely with parents to develop exciting catering menus for school lunch program.
Maintained close working relationships with food and beverage director, head chef and banquet manager.
Responsible for the lunch program for six elementary schools and one high school
Responsible for bringing in all the finances monthly to present to the company monthly
Switchboard Operator
Valley Hospital
Ridgewood, NJ
05.1997 - 07.2003
Connected callers with appropriate professional, department or business.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Announced important information and emergency notifications over PA system.
Performed clerical work such as sorting mail, restocking supplies and typing documents.
Operated switchboard and routed incoming calls to appropriate departments.
Answered call for answering service for all doctors on staff
Supervisor
KFC
East Orange, NJ
04.1989 - 08.1995
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Monitored workshop work flow for over 50 employees.
Education
High School Diploma -
WEST SIDE HIGH SCHOOL
Newark, NJ
06.1992
Skills
Customer Service
Employee Hiring
Employee Timesheet Processing
Employee Performance Evaluations
Analytical and Critical Thinking
Staffing Agency Coordination
Patient Advocate
Accomplishments
CEO/ FOUNDER- NON-PROFIT ORGANIZATION
RAMONA LYNN BREAST CANCER FOUNDATION
Timeline
Staffing Coordinator
SILVER LAKE HOSPITAL
07.2010 - Current
Switchboard Operator
Valley Hospital
05.1997 - 07.2003
Unit Clerk
Saint Michael's Hospital
08.1996 - Current
Catering Supervisor
Woods Services
08.1996 - 06.2005
Supervisor
KFC
04.1989 - 08.1995
High School Diploma -
WEST SIDE HIGH SCHOOL
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