Tamara Petzelt
Algonquin,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Travel Agent
Travel Leaders
Oconomowoc, WI
08.2021 - Current
- Administered customer surveys to measure satisfaction with services and better understand desires and expectations.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Created compelling marketing materials that showcased available travel packages and promotions, generating increased interest from potential clients.
Corporate Travel Consultant
Middleby Corp
Elgin, IL
12.2011 - 03.2021
- Assisted in the implementation of new technologies aimed at improving operational efficiencies within the organization while maintaining a focus on enhancing customer experience.
- Saved clients on overall travel costs by finding most affordable ticket and lodging options.
- Evaluated competitor offerings to identify potential areas for differentiation and enhancement within the company''s service portfolio.
- Managed complex international travel arrangements, ensuring smooth and seamless experiences for business travelers.
Education
High School Diploma -
HD Jacobs
Algonquin, IL1981
Skills
- Travel Bookings Processes
- Executive Travel
- Overseas tours
- Loyalty Programs
Additional Information
Ive been a caregiver for multiple family members and taking care of their daily household cleaning needs.
Timeline
Travel Agent
Travel Leaders
08.2021 - Current
Corporate Travel Consultant
Middleby Corp
12.2011 - 03.2021
High School Diploma -
HD Jacobs