Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Richmond

Beaumont,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

11
11
years of professional experience

Work History

Sales Associate

ATT
Beaumont, TX
08.2022 - 08.2024
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed promotional strategies to increase sales volume.
  • Provided accurate information about products, prices and services.
  • Processed credit card transactions quickly and securely.
  • Organized stockroom shelves according to size, color or style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Attended weekly team meetings to review performance goals and objectives.
  • Conducted inventories on a regular basis to track stock levels.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Tracked sales performance metrics to identify trends in market place.
  • Demonstrated product features and benefits for customers' needs.
  • Used technology resources to assist customers in locating and selecting items.

Insurance Customer Service Representative

Allstate Corp
Beaumont, TX
08.2019 - 10.2022
  • Verified accuracy of customer data entered into the system.
  • Assisted with resolving complex claims or billing disputes in a timely manner.
  • Processed new policy applications and updated existing policy documents.
  • Conducted follow-up calls to ensure satisfactory resolution of customer issues.
  • Investigated discrepancies between actual charges and expected premiums.
  • Generated reports based on client data to analyze trends in customer service needs.
  • Provided quotes on various types of insurance policies.
  • Researched relevant policy information to answer customer questions.
  • Greeted customers and provided prompt, courteous service.
  • Advised customers on available coverage options that best fit their individual needs.
  • Performed administrative duties such as filing, scanning, faxing, copying documents.

Bank Teller

First Convenience Bank
Beaumont, TX
10.2017 - 07.2019
  • Participated in weekly training sessions to stay abreast of changes in banking regulations.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Provided assistance to other tellers during peak business hours as needed.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained accurate records of all financial transactions.
  • Performed cash handling duties including counting currency, coins and checks.
  • Prepared reports on transaction activity for management review.

Construction Worker

Carber Construction
Beaumont, TX
01.2014 - 08.2017
  • Installed formwork for concrete structures according to specifications.
  • Erected steel framework for buildings using welding equipment.
  • Transported materials from one site location to another using trucks or trailers.
  • Provided assistance to supervisors when needed completing additional duties as assigned.
  • Utilized power tools such as saws, drills and sanders when necessary on projects.

Education

High School Diploma -

Ozen High School
Beaumont, TX
05-2013

Skills

  • Payment Processing
  • Client Account Management
  • Retail loss prevention
  • Upselling
  • Inventory Control
  • Sales Development
  • Business Development
  • Time Management
  • Store Opening and Closing
  • Multi-tasking strength
  • Customer Needs Assessment
  • Sales expertise
  • Money Handling
  • Shipment Processing
  • Document Scanning
  • Microsoft Office expertise
  • Information Verification
  • File management expertise
  • Data Entry
  • Spreadsheet Management
  • Administrative Support
  • Compiling Data
  • Database Maintenance

Timeline

Sales Associate

ATT
08.2022 - 08.2024

Insurance Customer Service Representative

Allstate Corp
08.2019 - 10.2022

Bank Teller

First Convenience Bank
10.2017 - 07.2019

Construction Worker

Carber Construction
01.2014 - 08.2017

High School Diploma -

Ozen High School
Tamara Richmond