Tamara Riggins
Phenix City,AL
Summary
Results-driven professional with a strong background in customer service, team leadership, and operational efficiency. Committed to enhancing customer satisfaction and optimizing processes for improved productivity.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Tams Coffee
Columbus, Georgia
01.2025 - Current
- Assisted in training new staff on operational procedures and customer service standards
- Collaborated with management to optimize inventory management and reduce waste
- Implemented efficient scheduling processes to enhance team productivity during peak hours
- Monitored daily operations to ensure compliance with health and safety regulations
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels
Crew Member
Wendys Restaurant
Phenix City Alabama
05.2013 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to maintain cleanliness and organization in dining area and kitchen.
- Assisted in training new crew members, sharing best practices for food preparation and service.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Central High School
Phenix City, AL06-1997
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Goal setting
Languages
English
Professional Working
Timeline
Assistant Manager
Tams Coffee
01.2025 - Current
Crew Member
Wendys Restaurant
05.2013 - Current
High School Diploma -
Central High School