Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Tamara Schmitz

Fallbrook,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

12
12
years of professional experience

Work History

Appointment Coordinator

Gosch Automall
Hemet, CA
05.2015 - 06.2024
  • Effectively handled a large influx of customer inquiries without compromising on delivering excellent customer service.
  • Scheduled and confirmed appointments.
  • Handled incoming calls and directed callers to appropriate department or employee.

Telephone Order Center Representative

Starcrest Products of California
Perris , CA
05.2012 - 05.2015
  • Provided customer service by answering product and service related questions.
  • Educated customers on product features and benefits to ensure they had an excellent shopping experience.
  • Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
  • Established relationships with existing customers to promote new product or service opportunities.
  • Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
  • Answered questions and resolved concerns for customer support.
  • Performed data entry from paper documents, emails, and other sources into computer systems.

Education

Associate of Science - Nursing

Santa Ana College
Santa Ana, CA
06-1990

Skills

  • Client Relationship Building
  • Excellent phone etiquette
  • Appointment Scheduling
  • Appointment Setting
  • Appointment confirmation
  • Outbound Calling
  • Professional telephone demeanor
  • Typing Skills

Affiliations

  • Volunteer in the Church preschool class to lead actives
  • Play Pickleball
  • Kayak
  • Reading

Accomplishments

  • Recently Recieved Employee of the Month from Gosch auto
  • Substitute Health Tech for Hemet unified school district.
  • Recieved Awards for Provicing exellent Customer service at Starcrest , HIlton reservations , and Gosch

Timeline

Appointment Coordinator

Gosch Automall
05.2015 - 06.2024

Telephone Order Center Representative

Starcrest Products of California
05.2012 - 05.2015

Associate of Science - Nursing

Santa Ana College

Similar Profiles

CREATE PROFILE
Tamara Schmitz