Summary
Overview
Work History
Education
Skills
Timeline
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Tamara Smith

Santa Clara,CA

Summary

Experienced Human Resources professional with expertise in talent acquisition, employee relations, and performance management. Proven track record of fostering team collaboration and achieving results through strategic planning. Skilled in conflict resolution, training and development, and driving organizational growth. Adaptable and dependable, consistently meeting evolving business demands with precision.

Overview

12
12
years of professional experience

Work History

Human Resources Manager

Families In Transition
03.2023 - Current
  • Oversaw accurate payroll processing for 30 full-time employees, ensuring timely and precise compensation.
  • Led workplace investigations, ensuring confidentiality and due process while reducing case resolution time by 30%.
  • Revamped talent acquisition strategies, reducing time-to-fill by 30% while ensuring 100% compliance with HR policies.
  • Champion updates to employee handbook, incorporating 20+ changes to align with evolving employment legislation; this action helped maintain a favorable legal standing for the organization.
  • Administer comprehensive audits of HR policies, procedures, and documentation, guaranteeing 100% compliance with all federal, state, and local employment laws; mitigated potential legal risks.
  • Resolved 95% of employee grievances within a 7-day timeframe, surpassing the company's 14-day resolution target, and fosters a culture of open communication and trust across all departments at the company.
  • Executed management training programs for 150+ employees, enhancing compliance, relations, and performance outcomes.

Human Resources Manager

Cognigy
08.2022 - 10.2022
  • Administered payroll, benefits, and compliance for the US team of 75, ensuring adherence to legal and immigration regulations.
  • Developed a standardized onboarding process to improve new employee integration, increasing new hire satisfaction by 45% in 1 month.
  • Enhanced employee relations by 30% through targeted training and regular one-on-one check-ins.
  • Spearheaded performance reviews, enhancing manager skills which improved employee performance by 20%.

Human Resources Coordinator

The Mobility House
12.2021 - 08.2022
  • Administered employee benefits and managed full-cycle recruiting and hiring, contributing to a 50% workforce growth within six months.
  • Developed and executed innovative HR policies, enhancing employee engagement by 30% within a year.
  • Conducted a review of employment policies, reducing revision time by 30% and enabling faster implementation of changes.
  • Streamlined employee onboarding and offboarding processes, reducing onboarding time by 30% and enhancing retention rates.
  • Guided over 100 clients through immigration processes, resulting in a 90% approval rate for applications.

Human Resources Generalist

California Community Opportunities
06.2020 - 12.2021
  • Designed and implemented engaging training programs for 50+ new hires, boosting retention rates by 30%.
  • Fostered hiring processes that improved employee retention by 30%.
  • Processed and managed 75+ workers' compensation claims monthly, achieving 98% accuracy and improving turnaround time by 20%.
  • Streamlined payroll operations for 75+ employees, managing timecards and generating reports weekly.

Contractor Services Manager

Experis - Cisco
07.2019 - 06.2020
  • Designed HR processes for over 160 high-tech contractors, ensuring adherence to service level agreements.
  • Led thorough investigations into employee misconduct, resulting in a 30% reduction in behavioral issues and improved workplace harmony.
  • Led daily meetings, boosting team productivity by 15% through improved conduct standards and collaboration.
  • Developed and implemented employee engagement initiatives, increasing employee satisfaction scores by 20%.
  • Achieved a 95% onboarding completion rate for new hires across all departments.

Career Services Advisor

SAE Digital Arts Institute
04.2017 - 01.2019
  • Spearheaded career programs for 500+ alumni and students, boosting job placement rates by 30%.
  • Cultivated and optimized relationships with 10+ vendors, resulting in a 15% cost reduction and improved service delivery.
  • Organized and streamlined records for internship programs, enhancing data accessibility for 50+ participants.
  • Spearheaded 5+ workshops and job fairs annually, attracting over 300 participants and enhancing employer engagement.

Education

Bachelor of Arts - Film and Digital Media

University of California Santa Cruz
01.2014

Associate of Arts - Arts and Humanities

Monterey Peninsula College
01.2011

Skills

  • HR policies and procedures, operations, Research, Employee Engagement, Payroll, Benefits Administration, Onboarding, Employee Relations, Performance Management, Talent Management, Succession Planning, Training & Development, Workforce Development, HRIS Implementation, Compliance, Leave of Absence Management, Workers' Compensation, Diversity & Inclusion Coaching, Project Management
  • Legal & Regulatory: COBRA, HIPAA, ERISA, Federal/State/Local Labor Laws, NLRA
  • Software: Bamboo HR, Workable, Jobvite, Bullhorn, Google Workspace, ADP Workforce Now, Paycom, Ease, Paychex, Paylocity, PeopleSoft, Workday, Confluence
  • Soft Skills: Excellent Communication, Relationship Building, Management, Resolving Issues, Motivating, Leadership, Mentorship, Creativity, Analytical Skills, Feedback, Collaboration, Conflict Resolution

Timeline

Human Resources Manager

Families In Transition
03.2023 - Current

Human Resources Manager

Cognigy
08.2022 - 10.2022

Human Resources Coordinator

The Mobility House
12.2021 - 08.2022

Human Resources Generalist

California Community Opportunities
06.2020 - 12.2021

Contractor Services Manager

Experis - Cisco
07.2019 - 06.2020

Career Services Advisor

SAE Digital Arts Institute
04.2017 - 01.2019

Associate of Arts - Arts and Humanities

Monterey Peninsula College

Bachelor of Arts - Film and Digital Media

University of California Santa Cruz

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