Tamara Townsend
Roseville,CA
Summary
Motivated Operating Partner successful at improving productivity, efficiency and profits. Top-notch leader, strategic planner and complex problem-solver. Seeking to apply over 6 years of experience to a challenging new position with room for growth and advancement.
Overview
9
9
years of professional experience
Work History
Operating Partner
Sonics Drive In
Vista, CA
11.2021 - Current
- Oversaw successful customer relations and quality control programs.
- Established and oversaw marketing and sales promotions to generate new business.
- Sourced qualified employees to provide skilled and adequate coverage for shifts.
- Set financial objectives and tracked expenses to achieve goals.
- Guided employees to achieve organizational goals and objectives.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
Assistant Manager
Sonic Drive In
Roseville, CA
06.2018 - 11.2021
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Merchandise Coordinator
Sas Retail Merchandising
Roseville, CA
06.2016 - 02.2018
- Communicated and coordinated planogram execution with store management.
- Monitored stock to maintain sufficient quantity of featured product.
- Monitored departmental product shrinkage and reported it to executives.
- Trained new employees on customer service and quality assurance standards.
BOH Manager
Umai's
Roseville, CA
02.2014 - 12.2015
- Led, trained and developed culinary team members to meet and exceed restaurant standards.
- Maintained high standards of food quality and safety by enforcing clear handling and preparation policies.
- Measured business levels and forecasted trends to better align supplies and employee scheduling for optimum coverage.
- Oversaw food preparation, production and presentation according to quality standards.
Education
High School Diploma -
Whitney High School
Rocklin, CA06.2011
Some College (No Degree) -
Sierra College
Rocklin, CASkills
- Team Development
- Training and Coaching
- Due Diligence
- Recruitment and Hiring
- Company Processes and Procedures
Timeline
Operating Partner
Sonics Drive In
11.2021 - Current
Assistant Manager
Sonic Drive In
06.2018 - 11.2021
Merchandise Coordinator
Sas Retail Merchandising
06.2016 - 02.2018
BOH Manager
Umai's
02.2014 - 12.2015
High School Diploma -
Whitney High School
Some College (No Degree) -
Sierra College
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