Tamara Walden
Corona,CA
Summary
Experienced Shift Supervisor and Manager with a proven track record at Romp-o-rama and McDonald's, excelling in leadership and emotional intelligence. Demonstrated strong work ethic, adaptability,and exceptional interpersonal skills. Skilled in customer service, multitasking, and time management abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Romp-o-rama
Corona, CA
08.2024 - Current
- Collaborated with management to set performance goals and evaluate progress.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Taking on other Task as in hosting art and crafts classes and as well as fun and games classes
- Kept a cleaniness environment for customers
Manager
McDonald's
Corona, CA
01.2023 - 03.2024
- Ensured compliance with food safety regulations and quality standards.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Monitored staff performance and addressed issues.
- Provided leadership during organizational change or crisis situations
- Prepared and closed out registered with accurate money handling and documentation values
- Trained employees on additional job positions to maintain coverage of roles
- Enforced customer service standards and resolved customer problems to uphold quality service
Cashier
The Pumpkin Factory
Corona, CA
10.2022 - 10.2022
- Collected payments and provided accurate change
- Greeted customers and answered any questions they had about the stores products and services
- Having basic math skills
- Having a positive attituide
- Preparing and closing out the drawers when opening or closing the shift
- Accepted cash and credit card payments, issued recipts and provided change
Education
High School Diploma -
Santiago High School
Corona, CANo Degree - Radiology
Riverside City College
Riverside, CA06-2028
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Sales monitoring
- Emotional Intelligence
- Organization
- Communication
Certification
- Food Handlers Card
- BLS provider
Languages
Spanish
Limited Working
Timeline
Shift Supervisor
Romp-o-rama
08.2024 - Current
Manager
McDonald's
01.2023 - 03.2024
Cashier
The Pumpkin Factory
10.2022 - 10.2022
High School Diploma -
Santiago High School
No Degree - Radiology
Riverside City College