Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Watters

Fort Mitchell,AL

Summary

Customer service professional with experience in order processing, patient support, and issue resolution. Known for clear communication, multitasking, and time management in high-volume environments.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

adapt health
remote
03.2023 - 09.2025
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted patients with durable medical equipment orders and account questions at AdaptHealth
  • Coordinated with branch teams on order status, pickup, and delivery concerns
  • Reviewed prescription and authorization details for patient order processing
  • Supported home health clients with equipment guidance and replacement requests

Customer Service Representative

Best Buy
remote
07.2021 - 08.2023
  • Resolved customer issues to enhance satisfaction and foster positive service experiences.
  • Responded to customer inquiries about product, services, and order related concerns.
  • Provided remote support while efficiently managing multiple service requests.

Shift Leader

Dunkin' Donuts
Austell, Georgia
06.2020 - 10.2021
  • Monitored staff performance and upheld service standards to ensure customer satisfaction.
  • Addressed customer concerns and coordinated team activities to enhance service quality.
  • Trained team members on Dunkin' service standards and store procedures.
  • Assigned daily tasks to team members to ensure efficient workflow. and supported workflow across front counter.
  • Supported daily shift operations and provided customer service in a fast-paced setting.

Lead Manager (food service)

Six Flags Over GA
Austell, Georgia
04.2018 - 11.2020
  • Led food service operations and supported team members in high- volume guest environment
  • Resolved guest concerns and service issues to enhance guest satisfaction.
  • Coordinated daily activities, ensuring service efficiency and adherence to operational standards.

Education

High School Diploma -

South Cobb High School
Austell, GA
05-2021

Skills

  • Customer service
  • Order processing
  • Inquiry resolution
  • Remote support
  • Order management
  • multitasking
  • time management
  • problem-solving
  • team leadership
  • communication

Timeline

Customer Service Representative

adapt health
03.2023 - 09.2025

Customer Service Representative

Best Buy
07.2021 - 08.2023

Shift Leader

Dunkin' Donuts
06.2020 - 10.2021

Lead Manager (food service)

Six Flags Over GA
04.2018 - 11.2020

High School Diploma -

South Cobb High School
Tamara Watters