Tamara White
Vaudreuil-Dorion,Quebec
Summary
Accomplished Program Coordinator offering experience in case creation and management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bilingual Mental Health Program Coordinator
Teladoc Health
02.2022 - Current
- Ongoing database management.
- Monitoring and responding to intake line calls and emails
- Case creations and case management
- Strong technology proficiency with software programs
- High level organizational skills and time management skills
- Outstanding verbal and written communication and customer service skill
Clinical Operations Team Coordinator
Teladoc Health
02.2023 - 07.2023
- Developed and implemented wellness initiative aimed at inspiring high performance amongst team
- Administrative work related to departmental reports and process documents.
- Participate in interviewing and onboarding of new employees.
- Participation in team leadership meetings
Educator
Ulluriaq Adolescent
01.2020 - 01.2023
- Conduct intake, triage, and psychosocial assessments of clients.
- Maintain in-depth client profiles and observational reports.
- Case assignments, team briefings and consultations.
- Serve as a liaison between clients, other professionals, and community organizations.
- Community outreach to foster working relationships with other organizations.
- Provide referrals and community resources for clients.
- Strong ability to build and maintain relationships with others
- Ability to effectively manage crisis, problem solve and make decisions under pressure
- Strong time-management and ability to prioritize competing needs
- Participation and collaboration within cross-functional teams.
Social Work Technician
Dawson College
01.2020 - 01.2022
Bilingual Mental Health Intake Worker
Kingston Military Family Resource
01.2017 - 01.2020
Enhanced Support Worker
Bayridge Drive Child Care Center
01.2016 - 01.2017
Education
Bachelor of Arts - Diversity, Equity And Human Rights
Laurentian University
06.2025
Special Care Counselling Diploma (DEC) - undefined
Vanier College
2014
Skills
- HIGHLIGHTS OF SKILLS AND QUALIFICATIONS
- Strong interpersonal skills working with diverse groups of people
- Over ten years of experience working in the social services sector
- Bachelor of Arts – Diversity, Equity and Human Rights (in-progress)
- Special Care Counselling (3-year diploma)
- Computer and technical proficiency Microsoft Office applications and CRM database management
- Report Creation and case management
- Office Administration
Certification
CPR, first aid, ASIST, Therapeutic Crisis intervention, Mental Health First Aid
Languages
French
Timeline
Clinical Operations Team Coordinator
Teladoc Health
02.2023 - 07.2023
Bilingual Mental Health Program Coordinator
Teladoc Health
02.2022 - Current
Educator
Ulluriaq Adolescent
01.2020 - 01.2023
Social Work Technician
Dawson College
01.2020 - 01.2022
Bilingual Mental Health Intake Worker
Kingston Military Family Resource
01.2017 - 01.2020
Enhanced Support Worker
Bayridge Drive Child Care Center
01.2016 - 01.2017
Bachelor of Arts - Diversity, Equity And Human Rights
Laurentian University
Special Care Counselling Diploma (DEC) - undefined
Vanier College
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