Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tamara Wilson-Scott

Tamara Wilson-Scott

Decatur,IL

Summary

Director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.

Overview

6
6
years of professional experience

Work History

Senior Case Manager

Path Homeless services
Bloomington, IL
12.2023 - Current
  • Maintained accurate records of client progress in accordance with agency policies and procedures.
  • Developed and implemented case management plans for individuals with complex needs.
  • Conducted outreach activities within the local community targeting at-risk populations who may benefit from agency services.
  • Coordinated services between multiple agencies, providers, and stakeholders to ensure optimal outcomes.
  • Provided crisis intervention services in emergency situations.
  • Conducted assessments to determine individual service requirements and care needs.
  • Assisted clients in accessing community resources such as housing, employment opportunities, healthcare.

Residential Services Manager

Macon Resources
Decatur, IL
01.2022 - 12.2023
  • Maintained detailed records of client information including medical history, diagnosis, treatment plans, and progress notes.
  • Provided support services such as job coaching or independent living skills training to clients transitioning into adulthood.
  • Participated in case conferences to review client progress towards therapeutic objectives.
  • Consulted with physicians regarding medication management plans for clients under their care.
  • Implemented crisis intervention protocols when necessary during emergency situations involving clients with developmental disabilities.
  • Provided individual and group counseling to clients with developmental disabilities.
  • Attended court hearings related to guardianship cases involving individuals with developmental disabilities.
  • Collaborated with families, schools, and other professionals to create comprehensive care plans for individuals.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Established processes to ensure efficient workflow throughout the organization.

Director of Social Services

Imboden Creek Living Center
Decatur, IL
02.2020 - 06.2023
  • Maintained accurate records for all cases as required by state law or agency policy.
  • Reviewed intake documents to determine eligibility for services.
  • Assessed the effectiveness of existing programming and identified opportunities for improvement.
  • Supervised a team of social workers, counselors and other professionals providing direct services to clients.
  • Reviewed medical records and other information to accurately code information on the MDS assessment form.
  • Ensured that all documentation was completed according to standards established by CMS guidelines.

Residential Service Director

DD Homes
Lincoln, IL
05.2020 - 01.2023
  • Participated in team meetings to discuss best practices for patient care plans.
  • Assisted with admission, discharge, transfer process for new or discharged patients.
  • Ensured accurate documentation of patient information in electronic health records.
  • Participated in continuing education programs to stay current on industry standards and trends.
  • Provided emotional support to patients dealing with difficult diagnoses or treatments.
  • Adhered to HIPAA regulations while maintaining confidentiality of patient information.
  • Educated family members regarding post-hospital care instructions and home health services available.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

House Manager

Individual Advocacy Group
Champaign, IL
07.2018 - 01.2023
  • Created processes for maintaining security protocols within the house premises.
  • Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
  • Monitored service provider performance to ensure quality of services delivered.
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.

Education

Bachelor of Science - Human Service in Administration

Purdue University
West Lafayette, IN
12-2024

Associate of Applied Science - Human Service

Kaplan University
Davenport, IA
06-2016

High School Diploma -

North High School
Des Moines, IA
01-1993

Some College (No Degree) - Medical Terminology

Kennedy King College
Chicago, IL

Skills

  • Care advocacy
  • Client Advocacy
  • Resource advocacy
  • Care Planning
  • Outreach Programs
  • Utilization review
  • Regulatory Compliance
  • Case Management
  • Referral Coordination
  • Records Management
  • Annual Case Reviews
  • Case Documentation
  • Stakeholder Collaboration
  • Problem-Solving
  • Organization and Multitasking
  • Utilization Management
  • Social Work
  • Decision-Making
  • Staff Management
  • Relationship Building

Accomplishments

  • Inducted into Phi Sigma Phi honor society
  • Inducted into the National honor society

Timeline

Senior Case Manager

Path Homeless services
12.2023 - Current

Residential Services Manager

Macon Resources
01.2022 - 12.2023

Residential Service Director

DD Homes
05.2020 - 01.2023

Director of Social Services

Imboden Creek Living Center
02.2020 - 06.2023

House Manager

Individual Advocacy Group
07.2018 - 01.2023

Bachelor of Science - Human Service in Administration

Purdue University

Associate of Applied Science - Human Service

Kaplan University

High School Diploma -

North High School

Some College (No Degree) - Medical Terminology

Kennedy King College

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Tamara Wilson-Scott