TAMARAH PEREZ
Amarillo
Summary
Personable Computer Operator with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping.
Dependable employee that specializes in accepting, transmitting and storing sensitive customer data. Maintains strict adherence to applicable regulatory and legal requirements to mitigate risk and liability. Trusted to handle exceptionally valuable and important digital assets for companies and customers alike.
Overview
27
27
years of professional experience
Work History
Computer Operator/Bank Processor
McCoy-Myers & Associates / CSI
01.2005 - Current
- Reacted calmly during times of highly stressed or emergency situations.
- Maintained spreadsheets of data across multiple systems.
- Reviewed production schedules and streamlined processes.
- Managed time efficiently in order to complete all tasks within deadlines.
- Processed requests for service from internal and external customers.
- Assisted with onboarding of new employees.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Coordinated and scheduled meetings and appointments.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Prepared reports and technical documentation of day-to-day production processes.
- Collaborated with other departments to optimize production workflows.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Freelance Photography / Photo Imaging
Myself
01.1999 - Current
- Wedding Photography
- Group or Family photos
- Engagement photos
- Band Flyers
- Memorial Posters
- My graphics program of choice is Corel / Ulead Systems
Classified Advertising Assistant
Amarillo Globe-News
01.2001 - 01.2002
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Compiled information from files and research to satisfy information requests.
- Routed incoming mail and messages to relevant personnel without delay.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Handled assignments independently with good judgement and critical thinking skills.
- Built ads for customers as needed in ad software.
Education
Other ETI Classes -
12.2025
ETI Level 1 certification - undefined
01.2014
B.A. - Fine Art – Liberal Arts Degree
Austin College
Sherman, TX01.1997
Skills
- Hardware and software updates
- Attention to detail
- Incident reporting
- Performance monitoring
- Critical thinking
- Bug reports
- Work Planning and Prioritization
- Customer service
- Troubleshooting
Timeline
Computer Operator/Bank Processor
McCoy-Myers & Associates / CSI
01.2005 - Current
Classified Advertising Assistant
Amarillo Globe-News
01.2001 - 01.2002
Freelance Photography / Photo Imaging
Myself
01.1999 - Current
ETI Level 1 certification - undefined
B.A. - Fine Art – Liberal Arts Degree
Austin College
Other ETI Classes -
LEADERSHIP EXPERIENCE
- Supervisor - McCoy Myers / CSI - 5 years
- Campus Activities Board Music Coordinator – Austin College - 3 years
- Intramural Sports Official / Supervisor - 2 years