Tamaria Powell
McCalla
Summary
Dedicated Case Manager with expertise in client assessments, service plan development, and case documentation. Committed to enhancing client satisfaction and ensuring seamless communication between clients and service providers.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Case Manager
CAANEAL
12.2021 - Current
- Coordinated client assessments to identify needs and develop tailored service plans.
- Facilitated communication between clients and service providers to ensure seamless care delivery.
- Monitored client progress and adjusted case plans based on evolving circumstances.
- Developed and maintained comprehensive case documentation to support compliance with regulatory standards.
Case Manager
JCCEO
11.2009 - 11.2021
- Provided training and mentorship to new case management staff, enhancing team performance.
- Implemented process improvements that increased efficiency in case handling and documentation accuracy.
- Collaborated with multidisciplinary teams to optimize resource allocation for client support services.
- Conducted regular follow-ups with clients to evaluate satisfaction and address potential barriers to success.
Outpatient Registration Clerk
Brookwood Baptist Medical Center
02.2004 - 11.2009
- Facilitated patient check-in processes, ensuring accurate and timely registration.
- Managed insurance verification, reducing delays in patient services.
- Assisted with electronic health record updates to maintain data integrity.
- Trained new staff on registration procedures and system navigation.
Education
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ05-2021
Billing And Coding - Billing And Coding
Fortis College
Birmingham, AL03-2014
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
Certification
- Certified Billing and Coding
Timeline
Case Manager
CAANEAL
12.2021 - Current
Case Manager
JCCEO
11.2009 - 11.2021
Outpatient Registration Clerk
Brookwood Baptist Medical Center
02.2004 - 11.2009
Associate of Arts - Business Administration
University of Phoenix
Billing And Coding - Billing And Coding
Fortis College