Tamarin Jacobs
Boca Raton,FL
Summary
Certified UKG/Kronos Solution Consultant experienced in workforce management technology and HR consulting. Delivered effective solutions through hands-on expertise in Timekeeping and Accruals, requirements analysis, and system configuration. Focused on optimizing business processes and fostering long-term client relationships to drive organizational success.
Overview
1
1
Language
1
1
Certification
26
26
years of professional experience
Work History
Solution Consultant (Timekeeping/Accruals)
Labor Force Consulting
08.2026 - Current
- Set up UKG Pro WFM (Dimensions) Timekeeping and Accruals modules, tailoring shift patterns, overtime rules, and PTO/leave policies to client specifications.
- Collaborated with HR and payroll teams to analyze requirements, recommend best practices, and deliver custom Dataviews that enhanced operational reporting.
- Validated configuration accuracy post-migration, managed system updates, and audited discrepancies between time entries, employee records, and payroll data to ensure compliance.
- Diagnosed and resolved complex system issues as the primary tier-support contact, collaborating with IT and UKG support.
- Author comprehensive user guides and deliver targeted training sessions to HR, payroll, and management teams to maximize system adoption and self-sufficiency.
- Name of Employer: Labor Force Consulting
- Period: August 2026 to present
Kronos Specialist
Life Healthcare Hospital
07.2026 - 08.2026
- Triage and resolve first-line technical issues regarding Kronos/UKG WFC login access, navigator layouts, and display errors.
- Logged and tracked WFC service requests, timecard adjustments, and system incidents within corporate ticketing system, ensuring comprehensive documentation for improved issue resolution.
- Log and track WFC service requests, timecard adjustments, and system incidents within the corporate ticketing system to maintain complete documentation.
- Provide empathetic, high-quality support as the single point of contact for employees and managers navigating WFC via phone, email, and chat.
- Delivered empathetic, high-quality support as primary contact for employees and managers navigating WFC via phone, email, and chat, enhancing user experience.
- Proactively keep managers and supervisors informed on the status and resolution timelines of their open WFC system tickets.
- Developed and updated internal knowledge bases, step-by-step WFC user guides, and FAQs to facilitate manager self-service troubleshooting.
- Name of Employer: Life Healthcare Hospital
- Period: 14 July to 18 August 2026
Solution Consultant (Timekeeping/Accruals)
Labour Force Consulting (Pty) Ltd
12.2023 - 07.2026
- Configure and set up the Accrual module within WFM Pro (Dimensions), ensuring that employee Vacation, Sick leave, and other paid time off (PTO) are accurately tracked and accumulated based on company policies.
- Configure and set up UKG Timekeeping system to ensure accurate recording of employee working hours, including shift patterns, overtime, and time-off requests.
- Collaborate with client HR and payroll teams to configure the system according to business needs and operational requirements.
- Provide ongoing guidance on Timekeeping and Accrual policies, helping clients develop efficient processes for managing employee time and leave balances.
- Generated reports on accrual balances and usage, enhancing transparency and maintaining accurate records for clients.
- Offer support to end users, addressing system issues, troubleshooting, and providing solutions.
- Keep abreast of new UKG releases and system features to advise clients on optimizing the use of the platform.
- Created training materials and user guides, facilitating ongoing education for users of the UKG system.
- Troubleshoot discrepancies between time entries, employee records, and payroll data, ensuring accuracy and swift resolutions.
- Identify and resolve Timekeeping or Accrual-related issues in a timely manner, working with the IT or UKG support teams when necessary.
- Identified and resolved Timekeeping or Accrual-related issues in a timely manner by collaborating with IT and UKG support teams.
- Verify accuracy of configuration post-migration and during system updates or enhancements.
- Acted as primary contact for clients, providing consulting services to optimize UKG usage and align system functionality with business needs.
- Name of Employer: Labour Force Consulting (Pty) Ltd
- Period: December 2023 to 13 July 2026
Business HOD: Human Resources Senior Consultant
Labour Solve (Pty) Ltd
06.2020 - 11.2023
- Deliver HR on-site services to various clients, within scope and pre-defined guidelines, which includes but are not limited to:
- Provide expert consultancy on employee induction and onboarding processes to ensure smooth integration into client organizations.
- Offer tailored interventions and solutions to clients for resolving HR challenges and optimizing workforce management.
- Advise clients on developing and implementing HR policies and procedures that ensure full compliance with statutory regulations.
- Deliver training and consulting on the interpretation and execution of relevant policies, procedures, and employment conditions to maintain consistency, compliance, and effective management.
- Supported clients in recruitment, selection, and deployment of qualified employees, aligning staffing strategies with organizational goals.
- Monitor HR trends, legislation, and regulations, providing clients with actionable recommendations to stay ahead of changes and optimize HR strategies.
- Lead and manage the implementation of performance management systems to enhance organizational performance and employee productivity.
- Provide consultancy on grievance handling, incapacity, and disciplinary procedures, ensuring adherence to fair practices and legal requirements.
- Represent clients in CCMA conciliation proceedings, offering expert guidance and support throughout the process.
- Prepare and initiate disciplinary inquiries on behalf of clients, ensuring proper legal and procedural compliance.
- Offer consultancy on employee motivation, engagement, and wellbeing to enhance retention and overall organizational health.
- Conducted exit interviews, delivering insights and recommendations that informed strategies for improving employee retention and enhancing organizational culture.
- Advise and train clients on best practices in labor relations, fostering a fair and compliant work environment.
- Facilitate the entire process of Employment Equity, ensuring that clients meet their compliance obligations while promoting diversity and inclusion.
- Provide consultancy on the retention strategies for high-performing employees, helping clients retain top talent.
- Participate in management meetings (MANCO/EXCO) to provide feedback on HR-related deliverables, ensuring alignment with client objectives.
- Contribute to business processes and offer strategic advice that enhances client satisfaction and revenue generation through effective HR solutions.
- Oversee the internal HR team’s operations, ensuring the delivery of high-quality HR services and support for clients.
- Mentor, coach, and guide team members to optimize their performance, ensuring continuous development and regular performance conversations.
- Name of Employer: Labour Solve (Pty) Ltd
- Period: June 2020 to November 2023
Human Resources Consultant
Amrod
09.2019 - 06.2020
- Provide professional consulting services for the development and implementation of a comprehensive Job Evaluation and Grading System, ensuring alignment with organizational goals and industry best practices.
- Advise on the creation and review of key HR policies and procedures, including Employment Equity (EE), Recruitment, Training & Development, Remuneration, Sexual Harassment, Job Evaluation & Grading, and HIV/AIDS, ensuring compliance with legislative requirements and alignment with business objectives.
- Led development of draft Employment Equity (EE) Plan, facilitating stakeholder consultation and collaboration for alignment with organizational priorities.
- Engaged with HR and line managers throughout project phases, ensuring timely delivery of milestones and effective execution of consulting solutions.
- Contributed to the implementation of Section 189(A) processes to maintain compliance during organizational restructuring.
- Name of Employer: Amrod
- Period: September 2019 to June 2020 (Contract position)
Senior Human Capital Business Partner/Consultant
South African Forestry Company SOC Limited
09.2012 - 04.2019
- Contribute to the development of the HR Strategy and operational plans, ensuring alignment with business objectives and facilitating successful implementation.
- Provide expert consulting to businesses, delivering tailored interventions and solutions to address their HR needs and challenges effectively.
- Lead the successful implementation of HR projects, ensuring alignment with organizational goals and the smooth integration of new initiatives.
- Develop and document clear and comprehensive guidelines for HR policies and procedures, ensuring consistency and compliance across the organization.
- Offer training and consulting services to both employees and management on the interpretation and application of relevant policies, conditions of service, and procedures, ensuring adherence to best practices and legal requirements.
- Coordinated recruitment, selection, and deployment of qualified employees aligned with talent management and succession planning, ensuring adequate organizational resourcing.
- Monitor emerging HR trends, regulatory changes, and best practices, providing actionable recommendations for policy amendments or updates.
- Ensure the consistent and uniform application of company policies, while evaluating and reviewing existing policies governing conditions of service and other HR practices to meet statutory requirements and regulations.
- Facilitate the implementation of the performance management system, ensuring alignment with organizational objectives and promoting employee development.
- Provided strategic advice on grievances and disciplinary hearings, upholding procedural and substantive fairness.
- Advise management on employee wellness and incapacity processes, providing expert guidance on best practices and compliance.
- Offer consulting, training, and guidance on labour relations, ensuring the business adheres to legal and best practice standards.
- Advise the business on employee satisfaction strategies and monitor the execution of action plans designed to enhance employee engagement and retention.
- Ensure the effective implementation of the Employment Equity (EE) process, supporting the development of trained EE Committees, policy analysis, target setting, and the successful achievement of EE plan objectives.
- Provide strategic advice on the retention of high performers and key talent, ensuring the organization remains competitive in retaining its best employees.
- Develop and review documents for submission to the Board’s Social, Ethics, and HR and Remuneration Committees, ensuring alignment with governance standards.
- Participated as a member of the annual wage negotiations team, providing expert advice and insights.
- Lead and oversee direct reports by allocating tasks and responsibilities, ensuring the timely and effective delivery of HR services and projects.
- Mentor, coach, and provide guidance to direct reports, ensuring regular performance and development conversations are held to drive continuous improvement.
- Conducted exit interviews and delivered quarterly reports with actionable recommendations to management, informing employee retention and enhancing organizational culture.
- Serve as a member of the Management Committee (MANCO), contributing strategic HR insights and ensuring alignment with broader business goals.
- Name of Employer: South African Forestry Company SOC Limited
- Period: September 2012 to April 2019
Human Resources Consultant
SABC (Technology)
06.2008 - 08.2012
- Lead the consulting efforts in championing the implementation of Corporate Human Resources initiatives as well as divisional HR projects, ensuring alignment with business objectives and strategic goals.
- Provide professional consulting services to educate management and employees on policies and procedures, ensuring accurate implementation and consistent adherence across the organization.
- Provide strategic consulting to management, assisting them in maintaining positive and productive labour relations within their business units.
- Advise and guide the talent attraction process within the business unit, ensuring a strategic approach to attracting top talent that aligns with organizational needs and culture.
- Offer expert consultancy to line managers on the effective management of discipline and grievance processes, ensuring fair and compliant handling of all issues.
- Collaborate with Learning and Development facilitators to design and implement an annual workplace skills plan, fostering a culture of continuous learning and development.
- Advised and supported employees on wellness issues, providing guidance and referrals to foster a supportive work environment.
- Stay up to date with changes in labour legislation, offering expert advice to ensure correct application and compliance with all relevant regulations.
- Continuously monitor and integrate HR best practices to ensure the delivery of professional, innovative HR services to clients.
- Acted as a trusted change agent, guiding and supporting change initiatives impacting people to facilitate successful organizational transitions.
- Provided monthly feedback to management on individual employee performance, delivering actionable insights for targeted improvement and development.
- Stepped in as General Manager, demonstrating leadership and decision-making capabilities during critical periods.
- Name of Employer: SABC (Technology)
- Period: June 2008 to August 2012
Office and HR Administrator
Capi-Lux
01.2006 - 05.2008
- Oversaw payroll administration, ensuring accurate processing of employee compensation, medical aid contributions, and leave entitlements, fostering trust and satisfaction among employees.
- Administer and manage employee accounts, ensuring accuracy in records and timely updates.
- Designed, implemented, and managed Employee Wellness programs, enhancing employee health and well-being in alignment with organizational culture.
- Prepare and submit daily reports, providing key insights and updates to management.
- Manage daily cash-ups and banking processes, ensuring accuracy and compliance with financial protocols.
- Process supplier invoices for timely payment, ensuring accuracy and compliance with company policies and financial controls.
- Served as BBBEE Champion, led initiatives and ensured compliance with BBBEE regulations, contributing to organizational transformation and diversity goals.
- Name of employer: Capi-Lux
- Period: Jan 2006 to May 2008
After-Sales Consultant
Capi-Lux
01.2004 - 01.2006
- Resolved customer complaints and inquiries regarding product purchases, ensuring accurate quotations, efficient product returns, timely collections, and prompt delivery.
- Resolved customer challenges to ensure positive experiences and quick issue resolution.
- Enhanced quality control standards while seeking innovative solutions to boost customer service and satisfaction.
- Name of employer: Capi-Lux
- Period: Jan 2004 to Jan 2006
Sales Advisor
Capi-Lux
11.2001 - 01.2004
- Delivered sales support on shop floor, enhancing customer experience and contributing to sales performance.
- Achieved and surpassed sales targets set by company through proactive engagement and product knowledge.
- Coordinated merchandising activities, maintaining organized and visually appealing product displays aligned with store standards.
- Performed general tasks assigned by the supervisor to support store operations.
- Name of employer: Capi-Lux
- Period: November 2001 to Jan 2004
Au-pair
Family
Queens, New York, USA
04.2000 - 10.2001
- Implemented daily school readiness routine, enhancing children's preparedness and focus for academic activities.
- Assisted with homework and project research, creating a supportive learning environment that nurtured academic growth.
- Supervised and facilitated extracurricular activities, promoting personal growth and development in children.
- Provide caregiving support, ensuring the well-being and safety of children under care.
- Cared for two children daily, ensuring their safety and well-being.
- Provided daily care and supervision for children, ensuring safety and well-being.
- Developed engaging educational activities to promote learning and creativity.
Education
Bachelor’s Degree - Business Commerce, Human Resource Management
University of South Africa
South Africa09-2011
Bachelor’s Degree - Arts, Community Safety and Social-Legal Studies
University of South Africa
South Africa05-2007
Senior Certificate - Mathematics, Economics, Business Economics, Accounting, English, Afrikaans
High School Kempton Park
South Africa01-1999
Skills
- System configuration
- Requirements gathering
- Compliance adherence
- Analytical thinking
- Problem-solving
- Client relationships
- Team leadership
- Attention to detail
Certification
Programme: UKG Certified (2025), Programme: Balance Scorecard Professional, Institution: Balance Scorecard Institute in conjunction with George Washington University of Professional (2015), Programme: Management Development Programme, Institution: Gordon Institute of Business Science (2011)
Languages
Language Proficiency: English
Secondary Education
- Name of School: High School Kempton Park
- Qualification: Senior Certificate (1999)
- Subjects: Mathematics, Economics, Business Economics, Accounting, English, Afrikaans
Training
- Business English
- Business Writing
- Effective Recruitment and Retention
- Managing Human Resources
- Basic Labour Relations
- HR Business Partner Masterclass
- Business Report Writing
- Skills Development Facilitator
- Workplace Discipline Dismissal and Hearings
- BEE Champions Course
- Managing Poor Performance and Incapacity
Tertiary education
- Qualification: Bachelor’s Degree in Business Commerce
- Major: Human Resource Management
- Institution: University of South Africa
- Completed: 2011
- Qualification: Bachelor’s Degree of Arts
- Major: Community Safety and Social-Legal Studies
- Completed: 2007
Personal Details
- Cell Phone Number: +1 561 617 6383
- E-mail: tamarinjacobs@laborforceconsulting.com
- Language Proficiency: English
- Location: Florida, United States of America
Career Summary
- Roles and responsibilities
- Name of Employer: Labor Force Consulting
- Position: Solution Consultant (Timekeeping/Accruals)
- Period: August 2026 to present
- Name of Employer: Life Healthcare Hospital
- Position: Kronos Specialist
- Period: 14 July to 18 August 2026
- Name of Employer: Labour Force Consulting (Pty) Ltd
- Period: December 2023 to 13 July 2026
- Name of Employer: Labour Solve (Pty) Ltd
- Position: Business HOD: Human Resources Senior Consultant
- Period: June 2020 to November 2023
- Project Deliverables
- Name of Employer: Amrod
- Position: Human Resources Consultant
- Period: September 2019 to June 2020 (Contract position)
- Name of Employer: South African Forestry Company SOC Limited
- Position: Senior Human Capital Business Partner/Consultant
- Period: September 2012 to April 2019
- Name of Employer: SABC (Technology)
- Period: June 2008 to August 2012
- Roles and Responsibilities
- Name of employer: Capi-Lux
- Position: Office and HR Administrator
- Period: Jan 2006 to May 2008
- Position: After-Sales Consultant
- Period: Jan 2004 to Jan 2006
- Position: Sales Advisor
- Period: November 2001 to Jan 2004
- Au-pair: April 2000 to October 2001
- Two children
- Queens, New York, USA
Other Certifications/Courses
- Business English
- Business Writing
- Effective Recruitment and Retention
- Managing Human Resources
- Basic Labour Relations
- HR Business Partner Masterclass
- Business Report Writing
- Skills Development Facilitator
- Workplace Discipline Dismissal and Hearings
- BEE Champions Course
- Managing Poor Performance and Incapacity
Personal Information
Availability: Open to W-2, 1099, and Corp-to-Corp (C2C) opportunities in UKG/Kronos consulting, workforce management, Timekeeping, Accruals, implementation, configuration, optimization, and application support.
Timeline
Solution Consultant (Timekeeping/Accruals)
Labor Force Consulting
08.2026 - Current
Kronos Specialist
Life Healthcare Hospital
07.2026 - 08.2026
Solution Consultant (Timekeeping/Accruals)
Labour Force Consulting (Pty) Ltd
12.2023 - 07.2026
Business HOD: Human Resources Senior Consultant
Labour Solve (Pty) Ltd
06.2020 - 11.2023
Human Resources Consultant
Amrod
09.2019 - 06.2020
Senior Human Capital Business Partner/Consultant
South African Forestry Company SOC Limited
09.2012 - 04.2019
Human Resources Consultant
SABC (Technology)
06.2008 - 08.2012
Office and HR Administrator
Capi-Lux
01.2006 - 05.2008
After-Sales Consultant
Capi-Lux
01.2004 - 01.2006
Sales Advisor
Capi-Lux
11.2001 - 01.2004
Au-pair
Family
04.2000 - 10.2001
Senior Certificate - Mathematics, Economics, Business Economics, Accounting, English, Afrikaans
High School Kempton Park
Bachelor’s Degree - Business Commerce, Human Resource Management
University of South Africa
Bachelor’s Degree - Arts, Community Safety and Social-Legal Studies
University of South Africa