Tamecia Buchanan
Atlanta,GA
Summary
Outgoing Lead Scheduler with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
11
11
years of professional experience
Work History
Radiology Lead Scheduler
Northside Hospital Atlanta
2023.05 - Current
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
Communications/Security Clerk
Atlanta Public Schools Police Department
2013.10 - Current
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
Radiology Scheduler
Northside Hospital
2021.08 - 2022.04
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Verified insurance coverage and obtained pre-authorizations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Office Assistant/Home
Heartland Hospice Care
2014.05 - 2016.12
- Assisting office with filing, organizing medical records
- Home sitting with Hospice patients to allow family members to take care of needed errands
- Being support system in times of need for patients & family members.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
Bachelor of Science - Health Management And Clinical Assistance
Clayton State University
Morrow, Georgia01.2015
Associate of Science - Health Administration
Georgia Perimeter College
Decatur, Georgia01.2010
Skills
- Appointment Coordination
- HIPAA Compliance
- Insurance Verification
- Time Management
- Multitasking Abilities
- Attention to Detail
- Active Listening
- Problem-solving abilities
- Decision-Making
- Professionalism
- Strong analytical skills
- Deadline Management
- Team Collaboration
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Radiology Lead Scheduler
Northside Hospital Atlanta
2023.05 - Current
Radiology Scheduler
Northside Hospital
2021.08 - 2022.04
Office Assistant/Home
Heartland Hospice Care
2014.05 - 2016.12
Communications/Security Clerk
Atlanta Public Schools Police Department
2013.10 - Current
Bachelor of Science - Health Management And Clinical Assistance
Clayton State University
Associate of Science - Health Administration
Georgia Perimeter College
Similar Profiles
Courtney HallCourtney Hall
Registered Nurse Level 3, NICU at Northside Hospital AtlantaRegistered Nurse Level 3, NICU at Northside Hospital Atlanta
DAHJANE FuzeeDAHJANE Fuzee
Phlebotomist Technician at Northside Hospital AtlantaPhlebotomist Technician at Northside Hospital Atlanta
Katie LanghamKatie Langham
Secretary/Appointment Scheduler at Northside Hospital AtlantaSecretary/Appointment Scheduler at Northside Hospital Atlanta