Tameerah Jn Philippe
Massapequa,NY
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional customer experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and customers.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
ACLD
10.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Volunteer
Hance Family Foundation
05.2017 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Coordinated and managed volunteer activities for community service projects.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Sales Associate/Cashier
Armani Exchange
02.2023 - 09.2023
- Engaged with customers to build rapport and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
White House Black Market
09.2022 - 02.2023
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier
Stop and Shop
02.2021 - 07.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Reception/ Sales Associate
Wedding Plaza
08.2019 - 08.2020
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged with customers to build rapport and loyalty.
- Cultivated a professional office environment by managing reception duties, greeting clients, and fielding phone calls.
- Maintained a clean and organized reception area for optimal patient comfort during their visits.
Education
Bachelor of Science - Psychology
Suny Old Westbury
Old Westbury, NY05-2025
High School -
Sewanhaka High School
Floral Park, NY06.2021
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Customer Service
- Strong Work Ethic
- Reliability and punctuality
- Professional Appearance
References
Available upon request.
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
French
Professional Working
Timeline
Direct Support Professional
ACLD
10.2023 - Current
Sales Associate/Cashier
Armani Exchange
02.2023 - 09.2023
Sales Associate
White House Black Market
09.2022 - 02.2023
Cashier
Stop and Shop
02.2021 - 07.2021
Reception/ Sales Associate
Wedding Plaza
08.2019 - 08.2020
Volunteer
Hance Family Foundation
05.2017 - Current
Bachelor of Science - Psychology
Suny Old Westbury
High School -
Sewanhaka High School
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