Tameka Allen
Tobyhanna,PA
Summary
Demonstrated to solve problems independently and perform at an optimal level. Experienced customer service for Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 3 years of experience and willingness to take on any challenge.
Overview
27
27
years of professional experience
Work History
Insurance Specialist
Smiles 4 Keeps Pediatric Dentistry
05.2022 - Current
- Medical Coding and Billing
- Scheduling appointments
- Verifying Insurance Eligibility
- Updating fee schedule
- Knowledgeable in Dentrix software
- Doctor's Appointments
- Maintained high standards of customer service by building relationships with clients.
- Processed eligibility and benefits verification and authorization requests.
- Maintained confidentiality of patient finances, records, and health statuses.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Followed up on denials, late payments, extensions and other special circumstances.
Insurance Specialist CSR
I.C.T
06.2005 - 12.2007
- Answering calls
- Making sure people don't end up in a donut hole
- Checking to see if people Medicaid or Medicare covers their prescriptions
- Responded to customer requests for products, services, and company information.
- Fielded customer complaints, escalating complex issues to management for resolution.
- Provided primary customer support to internal and external customers.
Teacher Assistant
Spring Garden Day care
02.2001 - 11.2004
- Preparing daily meals
- Teaching children how to read and write
- Toilet trained them
- Worked with infants and elementary students
- Assisting children
Teacher Assistant
Boys & Girls Club
01.1997 - 05.1997
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Provided one-on-one and group-based learning support focused on student progress.
- Assisted in lessons, curriculum and homework planning.
Education
Medical Coding and Billing in Medical - Medical Billing
06.2022
Skills
- Meal preparation
- Medical coding
- Medicare
- Home care
- Food preparation
- Teaching
- Dentrix
- CPR
- Microsoft Word
- Daycare
- CPT Coding
- Medical Scheduling
- Insurance Verification
- Certifications and Licenses
- First Aid Certification
- Reporting Abilities
- Documentation Abilities
Timeline
Insurance Specialist - Smiles 4 Keeps Pediatric Dentistry
05.2022 - Current
Insurance Specialist CSR - I.C.T
06.2005 - 12.2007
Teacher Assistant - Spring Garden Day care
02.2001 - 11.2004
Teacher Assistant - Boys & Girls Club
01.1997 - 05.1997
Fortis Institute - Medical Coding and Billing in Medical, Medical Billing
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