Tameka Keys

• Provided patient care support and assisted provider

• May work in a team supporting multiple providers.

• Roomed patients, managed patient flow

• Obtained adequate patient medical information/data.

• Cleaned, prepared, organized and re-stocked exam rooms.

• Administered medications, follow up on lab results

• Roomed patients and conduct pre-appointment interviews
• Take and record patient vitals signs
• Assist Physician with procedures as requested
• Prepared examination rooms
• Updated medical records
• Follow up with patients regarding care needs
• Administered medications, follow up on lab results

• Answered all incoming phone calls and schedule a service appointment
• Contacts customer to re-schedule ‘no show “ appointments
• Follow up with our customers after service regarding their satisfaction
• Worked closely with service departments to ensure customer satisfaction
• Purify and update customer changes in database
• Run Vehicle Identification Number for recalls and warranty information

• Kept track of the Commission Tracker
• Entered care calls
• Assembled patient folders
• Assembled new client folders
• Filled all desks and filing cabinets
• Printed all logo papers and prepared biweekly orders
• Maintained cleanliness of front office, submitted end of day reports

• Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
• Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
• Directed passengers to correct loading gates or areas for departures and connections.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Provided customers with information about availability and pricing.