TAMEKA L. HYMAN
SUMMERVILLE,USA
Summary
Results-driven Director of Operations with 20+ years of leadership experience across healthcare and military sectors. Skilled in optimizing clinical and administrative workflows, managing large-scale healthcare operations, and leading multidisciplinary teams in high-stakes environments. Proven ability to drive efficiency, ensure regulatory compliance, and oversee strategic initiatives impacting 1,000+ patients and staff. Recognized for operational excellence, decisive leadership, and a relentless focus on quality care delivery and system performance.
Overview
24
24
years of professional experience
Work History
Director of Operations - Behavioral Health
Active Day Adult Medical Center
Charleston, SC
01.2019 - Current
- Boosted daily census from an average of 18 to 60 within two years by implementing comprehensive organizational action plans across all departments.
- Oversee KPI reporting and compliance, driving center growth and maintaining employee accountability.
- Manage a $75,000 annual center budget, overseeing building costs, labor expenses, and supply procurement, including medical equipment.
- Oversaw KPI reporting and compliance, contributing to center growth and enhancing employee accountability.
- Implement company philosophy, policies, and strategic goals to ensure regulatory compliance and operational excellence.
- Led hiring department, managing recruitment, interviews, onboarding, and corrective actions for a team of 20 employees.
- Maintain transportation operations for 85 patients, ensuring safe practices and on-time service delivery.
- Develop and execute emergency action plans for natural disasters, security threats, and medical emergencies.
- Conducted performance reviews to assess team progress, delivering constructive feedback and guidance for improvement.
Director of Home Health Care Services
Home Health of Charleston Inc.
Charleston, South Carolina
01.2015 - 06.2019
- Directed the administration of 12+ medications daily, ensured 100% compliance with medical schedules, and coordinated prescription renewals across multiple providers.
- Acted as the primary point of contact for physicians, pharmacies, and service providers, streamlining communication and care coordination.
- Managed personal healthcare budget exceeding $150,000 annually, tracking expenses, coordinating vendor payments, and navigating insurance processes to ensure comprehensive care.
- Oversaw comprehensive home care operations for an elderly family members over a 14-month period, managing all aspects of health, safety, and daily living in the final stages of life.
- Implemented home safety protocols and provided 24/7 supervision during the absence of the legal caregiver, maintaining an incident-free care environment.
- Implemented home safety protocols and provided 24/7 supervision in absence of legal caregiver, ensuring safety and quality of care.
- Developed care schedules, tracked medical milestones, and maintained confidential health records accurately to support effective care delivery.
Director of Operations
Gilded Crumbs & Co.
North Charleston, South Carolina
04.2013 - 12.2015
- Managed a company budget of $85,000 while overseeing sales assuring profit gains and minimizing losses.
- Developed comprehensive database to track team member events and associated expenses, improving expense management.
- Coached and mentored team members on management principles, industry best practices, company policies, and technology systems to enhance operational efficiency.
- Developed and maintained a comprehensive database to track all team member events and associated expenses.
Military Police Officer
United States Navy
United States
03.2002 - 04.2013
- Responded to 500+ emergency and non-emergency 911 calls, dispatching medical, fire, and law enforcement units with a response accuracy rate of 99% and zero critical delays.
- Implemented security enhancements that prevented 100% of unauthorized access to government facilities and sensitive information, ensuring mission integrity and safeguarding national interests.
- Spearheaded the development and deployment of a base-wide Emergency Action Plan, improving disaster response readiness by 40% through streamlined coordination and scenario-based training drills.
- Delivered over 50 high-impact operational briefings to officers and students, increasing combat preparedness and situational awareness among deploying units.
- Delivered 50 operational briefings to officers and students, enhancing combat preparedness and situational awareness for deploying units.
- Led the strategic execution of over 2,000 administrative transactions annually, maintaining full compliance with military policy and readiness standards across all reporting divisions.
- Implemented security measures that eliminated unauthorized access to government facilities and sensitive information, safeguarding mission integrity.
- Partnered with senior leadership to define strategic priorities and enhance service delivery across departments with documented year-over-year improvements.
Education
Bachelor of Science - Business Administration
Virginia College
North Charleston, SC08-2017
United States Military
United States Navy
United States01-2002
Skills
- Regulatory Compliance Expertise
- KPI Analysis
- Financial Management
- Strategic Planning and Execution
- Operational Leadership
- Quality and Performance Improvement
- Human Resource Management
- Patient-Centered Care Focus
- Emergency Preparedness and Risk Management
- Communication and Interpersonal Skills
- Data Analytics
- Client support
- Talent acquisition specialist
- Budget management
- Team building
- Top Secret/Sensitive Compartment-ed Information clearance Operational facility management
Timeline
Director of Operations - Behavioral Health
Active Day Adult Medical Center
01.2019 - Current
Director of Home Health Care Services
Home Health of Charleston Inc.
01.2015 - 06.2019
Director of Operations
Gilded Crumbs & Co.
04.2013 - 12.2015
Military Police Officer
United States Navy
03.2002 - 04.2013
United States Military
United States Navy
Bachelor of Science - Business Administration
Virginia College