Tameka Rufus
Bakersfield,CA
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Bakersfield American Indian Health Project
02.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Mental Health Support Worker
Bakersfield Behavioral Health Project
10.2023 - 01.2025
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
Digital Shopper
Walmart
12.2019 - 10.2024
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Medical Assistant
Coalinga Regional Medical Center
12.2016 - 06.2018
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Education
Bachelor of Science - Forensic Psychology
Grand Canyon University
Phoenix, AZ10-2027
Medical Assisting
Santa Barbra Buisness College
Bakersfield08-2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
Timeline
Medical Assistant
Bakersfield American Indian Health Project
02.2025 - Current
Mental Health Support Worker
Bakersfield Behavioral Health Project
10.2023 - 01.2025
Digital Shopper
Walmart
12.2019 - 10.2024
Medical Assistant
Coalinga Regional Medical Center
12.2016 - 06.2018
Bachelor of Science - Forensic Psychology
Grand Canyon University
Medical Assisting
Santa Barbra Buisness College
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