Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tameko Wilder

Hempstead

Summary

Detail-oriented professional with strong appointment scheduling and document management skills. Committed to maintaining an organized front desk and enhancing customer experiences through effective communication. Dedicated receptionist assistant with over 8 years of experience in front desk operations.

Overview

19
19
years of professional experience

Work History

Receptionist Assistant

Hempstead ISD Middle School
Hempstead
09.2018 - Current
  • Greet visitors and direct them to appropriate personnel, enhancing customer experience.
  • Assisted scheduling appointments optimizing office workflow and availability.
  • Organized front desk area to promote a professional environment and enhance visitor impressions.
  • Managed incoming calls to ensure accurate message delivery and prompt responses, improving communication flow.
  • Maintain a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for visitors, and staff.
  • Handled sensitive information discreetly while performing administrative duties, including filing paperwork and processing payments, ensuring confidentiality and compliance.
  • Organize electronic and hard copy filing systems for easy retrieval of documents and information.

Direct Support Professional

Brenham State Supported Living Center
Brenham
10.2014 - 03.2017

Supported individuals with disabilities in daily living activities to promote independence and quality of life.

Assisted in behavioral management techniques to enhance social skills and reduce challenging behaviors.

Recorded detailed progress notes to ensure accurate tracking of individual behaviors and achievements.

to track individual achievements concerns or changes in behavior patterns that may need attention from interdisciplinary team.

Front Desk Clerk

The Home Depot
Hempstead
02.2007 - 05.2014

Managed front desk operations, ensuring efficient customer check-in and check-out processes.

  • Managed reservations, cancellations, and modifications to ensure accurate and organized booking records.

Coordinated interdepartmental communication to efficiently resolve customer inquiries.

Maintained accurate records of customer transactions and intentions for reporting purposes.

Provided customers with product information, improving their shopping experience.

Education

Bachelor of Science - Healthcare Administration

Grand Canyon University
Phoenix, AZ
06-2022

Skills

Reception area management

Appointment scheduling

Document Scanning

Electronic document storage

Spreadsheet

Facility cleanliness

Timeline

Receptionist Assistant

Hempstead ISD Middle School
09.2018 - Current

Direct Support Professional

Brenham State Supported Living Center
10.2014 - 03.2017

Front Desk Clerk

The Home Depot
02.2007 - 05.2014

Bachelor of Science - Healthcare Administration

Grand Canyon University
Tameko Wilder