Tamekya Walker
Germantown,MD
Summary
Resourceful healthcare scheduling coordinator with expertise in problem resolution and effective communication. Enhances scheduling efficiency and client satisfaction through insurance verification, customer service, and accurate demographic and financial data collection. Proficient in HIPAA-compliant patient interactions and EHR/EMR systems, including EPIC.
Overview
4
4
years of professional experience
Work History
Scheduling Coordinator
Interim HealthCare
Gaithersburg, Maryland
04.2026 - Current
- Coordinated schedules for healthcare staff and patient appointments to ensure optimal coverage and timely care.
- Managed employee scheduling operations, approving time off requests and assigning shift swaps to maintain staffing levels.
- Supported daily operations to enhance patient care delivery and streamline scheduling processes.
- Used scheduling software to update appointment details and track changes.
- Responded promptly to scheduling inquiries from patients and staff.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Provided support in resolving scheduling conflicts between employees.
- Input data into system to refresh status reports.
Scheduling Coordinator
Holy Cross Home and Hospice
Silver Spring, Maryland
11.2025 - 04.2026
- Coordinated healthcare staff schedules and patient appointments to ensure optimal resource allocation and timely patient care.
- Verified patient personal and insurance information before scheduling home care appointments, ensuring accuracy and compliance with healthcare regulations.
- Delivered professional customer service within Holy Cross Health System, enhancing patient satisfaction and fostering strong relationships.
- Supported agency-wide operations and problem solving while building familiarity with Holy Cross Home Health patient service standards and systems.
Scheduling Coordinator
Georgetown Home Care
Washington DC, Washington DC
02.2023 - 11.2025
- Managed caregiver scheduling to align staffing coverage with client needs, ensuring service consistency.
- Utilized scheduling software to track caregiver availability and effectively managed last-minute changes to maintain uninterrupted services.
- Coordinated communication among caregivers, clients, and administrative staff, ensuring accurate and high-quality scheduling records.
Education
High School Diploma -
Saint Jago High
Jamaica, 06-2004
Bachelor of Arts - Health Care Administration
University of Phoenix
Tempe, AZ09-2026
Skills
- Scheduling coordination
- Data entry
- Operations support
- Problem resolution
- Patient relations
- Communication skills
Timeline
Scheduling Coordinator
Interim HealthCare
04.2026 - Current
Scheduling Coordinator
Holy Cross Home and Hospice
11.2025 - 04.2026
Scheduling Coordinator
Georgetown Home Care
02.2023 - 11.2025
High School Diploma -
Saint Jago High
Bachelor of Arts - Health Care Administration
University of Phoenix