Summary
Overview
Work History
Education
Skills
Timeline
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Tamela McKinney

Charlotte,NC

Summary

Adept in maintaining patient safety and confidentiality at Atrium Healthcare, I excel in interpersonal communication. Demonstrated ability to respond to emergencies with proficiency in CPR/AED. Skilled in multitasking and adaptability, I ensure compliance with HIPAA and DMV regulations, enhancing client well-being and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Patient Safety Attendant

Atrium Healthcare
Charlotte, NC
03.2020 - Current
  • Maintained a safe environment by escorting patients to their destinations, preventing unauthorized access, and responding to potential hazards.
  • Reported any incidents involving slips, trips, falls, other accidents immediately upon observation.
  • Attended training to validate or refresh basic professional skills.
  • Ensured that no dangerous objects were left within reach of hospitalized patients.
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Adhered strictly to all confidentiality requirements concerning patient information.
  • Escorted patients before and after surgical procedures.
  • Responded quickly to emergency situations such as falls, seizures, or other injuries requiring immediate medical attention.

DMV Title Clerk

NCDMV Driver license Office
Huntersville, NC
04.2017 - 03.2020
  • Verified application data and account information against legal documentation to determine accuracy and integrity.
  • Assisted with training new staff members on DMV regulations and procedures.
  • Accepted payment from customers via cash, check or credit card transactions.
  • Assisted new vehicle owners to understand title transfer process and steps required of owners to finish process.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
  • Resolved customer complaints in a timely manner while adhering to departmental policies and procedures.
  • Processed title applications for new vehicles or transfers of ownership.

Education

Fiber Optic Tech - Technical And Business Specialist

Urban League of The Central Carolina
Charlotte, NC
08-2015

Some College (No Degree) - Business Administration

CPCC
Charlotte, NC

Skills

  • Mental health awareness
  • Medical terminology
  • Basic life support
  • De-escalation techniques
  • Patient care techniques
  • First aid proficiency
  • Reliability and punctuality
  • Professionalism and ethics
  • Self motivation
  • Clinical procedures
  • Multitasking Abilities
  • Adaptability
  • Certified in CPR/AED
  • Interpersonal communication
  • Professional demeanor

Timeline

Patient Safety Attendant

Atrium Healthcare
03.2020 - Current

DMV Title Clerk

NCDMV Driver license Office
04.2017 - 03.2020

Fiber Optic Tech - Technical And Business Specialist

Urban League of The Central Carolina

Some College (No Degree) - Business Administration

CPCC

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Tamela McKinney