Tamera Lewis
1301 Academic Parkway, Locust Grove,GA
Summary
With a proven track record of leadership, developing talent and building strong business relationship with clients, peers and management, I'm highly effective in working independently and as part of a team to achieve organizational goals through sales and service strategies. I'm recognized for demonstrating a strong set of communication skills and the ability to clarify issues, advocating solution, and making key decisions in complex situations. These skills have enhanced my ability to work independently, as well as make me a viable contributor in group setting.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
Piedmont Healthcare
05.2021 - 11.2022
- Interview patients and families to obtain complete and accurate demographic and financial information and ensures all necessary questionnaires and forms are completed according to pre-determined requirements by government or regulatory agencies.
- Schedules patient appointments when needed, including referral from faxes, phones, or other instructions and contacts physician offices to resolve discrepancies.
- Coordinates all aspects of scheduling including procedures, provider visits, and use of resources.
Patient Coordinator/Dental Assistant
Immediadent/Samson dental
07.2018 - 05.2021
- Welcome patients and family members in a professional manner providing exemplary customer service.
- Verify all insurance and obtain pre-certification/authorization, explain policies regarding services, pricing, insurance billing, and payment of account, request full or partial payment for services rendered according to collection policies.
- Secure all signature necessary for treatments, release of medical information, and payments of services from legally responsible parties, obtain copies of necessary identification and insurance card.
Assistant Property Manager/Leasing Consultant
Cambridge Management, Inc.
11.2016 - 07.2018
- Answer multiple phone lines in a concise and professional manner, addressing and resolving residents questions, concerns, and complaints in a timely manner.
- Processing applications, conducting credit checks, and negotiating contracts, inspecting property conditions and coordinating maintenance activities.
- Greet clients to present the features and benefits of their assigned community.
Senior Leasing Agent
Wesley Apartment Homes
11.2022 - Current
- Increased lease renewals by promptly addressing tenant concerns and providing exceptional customer service.
- Streamlined the leasing process for improved efficiency, resulting in a higher volume of completed transactions.
- Negotiated favorable lease terms for both tenants and property owners, ensuring mutually beneficial agreements.
- Conducted thorough market research to identify optimal rental rates and maintain a competitive edge in the industry.
Education
High School Diploma -
Atlantic Coast High
Jacksonville, FL06.2015
Skills
Efficient, highly motivated personal healthcare professional with experience in Medical Billing , Insurance verification, Patient Access, Medical Collections, Customer Service and Net AR Revenue
Timeline
Senior Leasing Agent
Wesley Apartment Homes
11.2022 - Current
Patient Access Representative
Piedmont Healthcare
05.2021 - 11.2022
Patient Coordinator/Dental Assistant
Immediadent/Samson dental
07.2018 - 05.2021
Assistant Property Manager/Leasing Consultant
Cambridge Management, Inc.
11.2016 - 07.2018
High School Diploma -
Atlantic Coast High