Tamera Paskert
Remsen,IA
Summary
Dynamic Postmaster with extensive experience overseeing daily operations and managing a team of 19 employees. Strong communication and workload management skills, dedicated to enhancing customer experiences and ensuring compliance with USPS regulations.
Overview
48
48
years of professional experience
Work History
Postmaster
United States Postal Service, USPS
Moville, IA
05.1989 - 06.2026
- Supervised daily operations, ensuring timely processing and delivery of mail and packages.
- Managed team performance, providing coaching and support to enhance service delivery.
- Assisted customers in determining proper postal service to align with individual needs.
- Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
- Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
- Increased revenue generation by optimizing retail offerings within the post office lobby area based on customer demand patterns.
- Managed daily operations of 19-employee post office.
- Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.
- Conducted periodic audits of financial records to maintain accuracy, transparency, and adherence to budgetary guidelines.
- Ensured compliance with USPS regulations by regularly reviewing policies and procedures, maintaining up-to-date knowledge on relevant changes.
- Enhanced customer satisfaction with prompt responses to inquiries and timely issue resolution.
- Used POS to manage rent collection and billing for 400post office boxes.
Bookkeeper
Stan's Heating & Air Cond
Kingsley, IA
11.1978 - 08.2008
- Managed accounts payable and receivable processes for timely financial reporting.
- Reconciled bank statements to ensure accuracy of financial records.
- Supervised monthly closings, ensuring compliance with internal policies and regulations.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Completed payroll for employees and maintained detailed records of procedures.
- Reconciled and corrected issues with financial records.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Maintained compliance with tax laws, ensuring timely filing of all required documents.
Education
High School Diploma -
Kingsley-Pierson
Kingsley, IA05.1977
Skills
- Customer-oriented
- Workload management
- Security protocols
- Records management
- Mail sorting
- Distributing mail
- Teamwork
- Customer service
- Time management
- Attention to detail
- Excellent communication
- Deadline oriented
Timeline
Postmaster
United States Postal Service, USPS
05.1989 - 06.2026
Bookkeeper
Stan's Heating & Air Cond
11.1978 - 08.2008
High School Diploma -
Kingsley-Pierson