Developed and maintained strong client relationships to drive sales growth.
Conducted market research to identify new sales opportunities and trends.
Collaborated with cross-functional teams to optimize product presentations and promotions.
Trained and mentored junior sales representatives to enhance team performance.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Led training sessions for new sales representatives, enhancing team expertise and performance.
Participated in trade shows and conferences to network and generate leads.
Built relationships with customers and community to promote long term business growth.
CASHIER/CUSTOMER SERVICE
Roundabouts Consignments
South Carolina
06.2024 - 09.2025
Hours Worked 40
Processed customer transactions efficiently, ensuring accurate cash handling and prompt service.
Maintained cleanliness and organization of work area, adhering to health and safety standards.
Resolved customer inquiries and complaints with professionalism, enhancing overall customer satisfaction.
Monitored inventory levels and restocked items as needed, ensuring product availability and reducing customer wait times.
Processed customer transactions with precision, enhancing cash flow accuracy and ensuring a seamless checkout experience.
Cultivated a welcoming environment, fostering positive customer interactions and building rapport to enhance loyalty.
ASSOCIATE/CUSTOMER SERVICE MANAGER
Office Depot Inc
Columbia
07.2022 - 06.2024
Hours Worked 40
Proactively managed customer inquiries, complaints, and feedback to ensure high customer satisfaction and loyalty.
Monitored customer service activity, evaluated results, and suggested improvements.
Assisted staff with resolving complex customer issues and implementing targeted solutions.
Maintained knowledge of company products and services to promptly resolve complaints and concerns.
Trained and mentored employees and staff in all inventory processes per standard operating procedures.
Advanced to Customer Service Manager in less than a year. Demonstrated a positive attitude and commitment to customer service, contributing to a motivated team culture.
CASHIER
Taco Bell
Columbia, SC
10.2021 - 07.2022
Hours Worked 40
Took customers' orders accurately, ensuring all specifications and modifications are noted.
Prepared food items according to Taco Bell's recipes, portion sizes, and presentation standards.
Maintained a clean and organized workstation, including sanitizing surfaces, utensils, and equipment.
Followed proper food handling procedures to ensure food safety and prevent cross-contamination.
Monitored and maintained sufficient stock of ingredients and supplies throughout the shift.
Performed other duties as assigned by management.
Maintained a positive and professional demeanor, even under pressure or during busy periods.
Executed daily inventory checks to maintain optimal stock levels, preventing shortages and ensuring consistent service quality.
Assessed customer feedback to identify service areas needing improvement, leading to targeted training initiatives and noticeable gains in customer loyalty.
Accurately processed customer transactions, enhancing checkout efficiency and contributing to a streamlined service experience.
SERVER
Buffalo Wild Wings
Columbia, SC
07.2021 - 10.2021
Hours Worked 30+
Provided excellent customer service to ensure satisfaction.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Coordinated with kitchen staff to ensure timely food delivery, fostering teamwork and improving overall customer satisfaction.
CASHIER
Bojangles' Famous Chicken 'n Biscuits
Columbia, SC
06.2020 - 07.2021
Hours Worked 40
Registered meal orders on a cash register or inputs orders on a computerized device via a point of sale (POS) platform by scanning items, and itemizing and totaling customer purchases.
Resolved customer issues and answered questions about offerings and purchasing processes.
Processed return transactions.
Contributed to inventory management.
Entered price changes into POS platform.
Discounted purchases by redeeming coupons.
Collected payments by accepting cash, checks, or charge payments and made change for customers.
Verified credit acceptance and operated credit card authorization systems.
Balanced cash drawer by counting cash at the beginning and end of work shifts by following checkout procedures.
Streamlined order processing by efficiently using POS systems, enhancing customer satisfaction and reducing wait times.
DAYCARE TEACHER
Daycare Kids
Orlando, FL
06.2018 - 11.2019
Hours Worked 40
Supervised children during meal times, playtime, and other activities.
Supervised circle time, free play, outside play and learning and developmental activities.
Created a positive, nurturing environment for young students.
Assisted with toilet training and diaper changing when necessary.
Taught children foundational skills in colors, shapes and letters.
Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Fostered a nurturing atmosphere by engaging children in structured activities, enhancing their social skills and emotional development.
Campaign Field Representative OH Congressional District 13 at National Rifle Association - Institute for Legislative ActionCampaign Field Representative OH Congressional District 13 at National Rifle Association - Institute for Legislative Action