Tamera Riley
Portland
Summary
Dedicated professional with strong interpersonal skills and a passion for learning in customer-focused settings. Possesses a deep understanding of effective communication techniques and a knack for quickly grasping new product knowledge and sales systems. Eager to apply and enhance customer service and sales abilities in any given position, contributing positively to team success.
Overview
2
2
years of professional experience
Work History
Customer Service Sales Representative
Best Buy
02.2025 - Current
- Developed and maintained customer relationships, ensuring satisfaction and loyalty.
- Executed sales strategies to achieve targets and enhance product visibility.
- Resolved customer inquiries efficiently, improving service response times.
- Collaborated with team members to streamline communication processes.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
Animal Care Provider
Self Employed
01.2023 - 11.2024
- Feeds animals according to instructions from veterinarians or animal care supervisors.
- Provides enrichment activities for animals in their care.
- Transports animals between locations safely and humanely using appropriate equipment.
- Provides socialization activities for the assigned animals under supervision.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Played with dogs and cats to maintain socialization and reduce stress.
- Administered medications to animals.
- Walked and exercised dogs during owner absences.
- Delivered excellent service to pet owners to drive repeat business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Animal Care Provider
3 Dogs Boarding And Daycare
05.2024 - 08.2024
- Maintained appropriate living conditions for diverse array of animals by providing routine feeding and care
- Ensured the safety and well-being of all animals in my charge.
- Monitored animal health and behavior, reporting any changes or concerns to management.
- Conducted daily inspections to identify potential problems or hazards within the facility.
- Collaborated with other team members on various projects related to animal welfare initiatives.
- Enforced safety guidelines for both staff members and visitors interacting with animals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Independence High School
Los Banos, CA05-2023
Associate of Science - Animal Behavior
Portland Community College
Portland, OR05-2026
Skills
- Customer service
- Time management
- Active listening
- Goal oriented
Timeline
Customer Service Sales Representative
Best Buy
02.2025 - Current
Animal Care Provider
3 Dogs Boarding And Daycare
05.2024 - 08.2024
Animal Care Provider
Self Employed
01.2023 - 11.2024
High School Diploma -
Independence High School
Associate of Science - Animal Behavior
Portland Community College
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