Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamera Riley

Portland

Summary

Dedicated Medical Assistant student with a 4.0 GPA, demonstrating strong competencies in patient care, vital signs assessment, pharmacology, and meticulous documentation. Known for reliability and attention to detail, complemented by hands-on experience in customer service and medication administration within dynamic environments. Committed to delivering compassionate care while ensuring adherence to best practices and protocols. Eager to leverage skills and knowledge to contribute effectively in a healthcare setting.

Overview

3
3
years of professional experience

Work History

Customer Service Sales Representative

Best Buy
02.2025 - Current
  • Develop and maintain customer relationships, ensuring satisfaction and loyalty.
  • Resolve customer inquiries efficiently, doubling service response times hourly from 5 to 10.
  • Manage high call volumes, ensuring timely response and effective resolution.

Animal Care Provider

3 Dogs Boarding and Daycare
05.2024 - 08.2024
  • Monitored animal health and behavior, reporting any changes or concerns to management.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated exceptional timeliness and efficiency in regularly feeding, caring for, and remembering over 100 names of individual animals.

Freelance Animal Care Provider

Self-employed
01.2023 - 07.2024
  • Provided enrichment activities for animals including creating toys, making treats, and taking animals on walks.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Administered pain and anxiety medications to over 10 animals on a routine basis.

Education

Medical Assistant Certification -

Concorde Career College
Portland, OR
01.2026

Associate of Arts - Medical

Portland Community College
Portland, Oregon, OR
01-2027

High School Diploma - undefined

Independence High School
Merced, CA
01.2024

Skills

  • Injections
  • Stitches and removal
  • Pharmacology
  • Vital signs
  • Patient education on mobility devices
  • Customer service
  • Time management
  • Active listening
  • Nutrition
  • Interpersonal Skills
  • Interpersonal Communication
  • Goal orientation
  • Problem solving
  • Telephone etiquette
  • Cash handling
  • Honest and dependable
  • Problem-solving
  • Animal Care
  • Charting and documentation
  • Patient check-in/check-out

Timeline

Customer Service Sales Representative

Best Buy
02.2025 - Current

Animal Care Provider

3 Dogs Boarding and Daycare
05.2024 - 08.2024

Freelance Animal Care Provider

Self-employed
01.2023 - 07.2024

High School Diploma - undefined

Independence High School

Medical Assistant Certification -

Concorde Career College

Associate of Arts - Medical

Portland Community College