Tamera Starfas
La Mesa,CA
Summary
Organized Server/Bartender with experience in a variety of restaurant environments. Effective creator of service structures with thoughtful organization. Motivated Server/Bartender with 4 years current experience successfully serving customers in busy, Casual and Fine Dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Prior to owning and operating a successful Childcare/Preschool facility worked in a variety of Food and Beverage environments for for approximately 8 years.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Arlo At Town And Country Resort
San Diego, CA
04.2022 - 06.2022
- Rolled silverware, set up tables and polished glassware and silverware.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Ran food from chefs to guest tables with dishes that required special serving techniques.
- Suggested wine pairings to go with specific menu items.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
Server
Bo Beau Kitchen And Garden
La Mesa, CA
06.2021 - 12.2021
- Explained menu items and suggested appropriate options for food allergy concerns.
- Successful at consistently raising guest's check amounts by 15-20 percent by by upselling appetizers, desserts, and cocktails as well as converting glass wine drinkers to full bottles.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Experienced with POS system Aloha
Restaurant Bartender/Server
Bridgewater Fish House & Zebra Bar
Florence, OR
07.2019 - 11.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Fine Dining Server/Bartender
Bonfire Three Rivers Casino
Florence, OR
01.2018 - 07.2019
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Increased sales 31% from previous 90 days by upselling from extensive wine list to customers.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Education
Associate of Science - Child Development/ Early Childhood Education
San Diego Mesa College
San Diego, CA05.2000
Skills
- Food and beverage pairings
- Beverage preparation
- Wine Service
- Dining area maintenance
- Point of Sale Knowledge
- Menu and Specials Memorization
- High-Volume Dining
- Food Sales and Promotion
- Cash handling
- Performance improvement
- Item promotion
Certification
Current San Diego County Food Handlers Certificate
Current California ServSafe Alcohol Certificate
Timeline
Fine Dining Server
Arlo At Town And Country Resort
04.2022 - 06.2022
Server
Bo Beau Kitchen And Garden
06.2021 - 12.2021
Restaurant Bartender/Server
Bridgewater Fish House & Zebra Bar
07.2019 - 11.2020
Fine Dining Server/Bartender
Bonfire Three Rivers Casino
01.2018 - 07.2019
Associate of Science - Child Development/ Early Childhood Education
San Diego Mesa College
Current San Diego County Food Handlers Certificate
Current California ServSafe Alcohol Certificate
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