Tamera Wagner
Sealy,TX
Summary
Results-driven professional with extensive experience in team leadership and problem-solving within fast-paced environments. Skilled in coordinating tasks and training staff to ensure optimal inventory management and exceptional customer service. Committed to driving team success and operational excellence.
Overview
7
7
years of professional experience
Work History
Inventory Specialist
TA Travel Center
Sealy, TX
04.2024 - Current
- Monitored inventory levels to ensure accurate stock availability and minimize discrepancies.
- Conducted regular audits to verify inventory accuracy and identify potential issues.
- Coordinated with suppliers to facilitate timely stock replenishment based on demand forecasts.
- Utilized inventory management software to track product movement and optimize storage solutions.
- Assisted in training new staff members on best practices for inventory management procedures.
- Performed data entry and completed proper paperwork.
Shift Leader
CHICKEN EXPRESS
Sealy, TX
03.2022 - 03.2024
- Supervised team members to ensure efficient workflow and adherence to operational standards.
- Trained new staff on food safety protocols and customer service best practices.
- Conducted quality control checks to maintain food preparation standards and consistency.
- Coordinated shift schedules to ensure adequate staffing during peak hours and special events.
- Developed training materials that improved onboarding processes for new employees.
- Completed cash and credit card transactions accurately using POS software.
Shift Lead
Wendys Fast Food
Sealy, TX
02.2021 - 03.2022
- Supervised team performance to ensure adherence to operational standards and quality control.
- Trained new employees on procedures, safety protocols, and customer service techniques.
- Coordinated shift schedules to optimize staff coverage and enhance service efficiency.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
Direct Care Specialist
Brenham State Supported Living Center
Brenham, TX
01.2019 - 01.2021
- Provided direct support to individuals with developmental disabilities, ensuring safety and well-being.
- Collaborated with interdisciplinary teams to develop and implement personalized care plans.
- Monitored patient behaviors and reported changes to healthcare professionals promptly.
- Trained new staff on best practices for delivering quality direct care services.
- Facilitated recreational activities to enhance social skills and promote engagement among residents.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Conducted assessments on incoming clients to determine appropriate level of care required, streamlining the intake process for efficient placement.
- Provided crisis intervention when necessary, utilizing de-escalation techniques to ensure the safety of all involved parties.
Education
High School Diploma -
Adult Education And Literacy Program
Houston, TX02-2022
Skills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Team motivation
- Flexible schedule
- Punctuality
- Patient care
- HIPAA compliance
- Personal hygiene assistance
- Self-awareness
- Meal preparation
Timeline
Inventory Specialist
TA Travel Center
04.2024 - Current
Shift Leader
CHICKEN EXPRESS
03.2022 - 03.2024
Shift Lead
Wendys Fast Food
02.2021 - 03.2022
Direct Care Specialist
Brenham State Supported Living Center
01.2019 - 01.2021
High School Diploma -
Adult Education And Literacy Program