Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Tameric Shelby

San Diego,CA

Summary

Motivated Linux System Administrator with proven knowledge in various open-source operating systems. Committed to improving network uptime and system availability. Cybersecurity Specialist with proficiency in online security research, planning, execution and maintenance. Skilled at training internal users on security procedures and preventive measures. I am a professional with 10 years of experience developing and implementing security solutions in fast-paced environments. Having certifications in Security+, Network+, RedHat Linux, AWS and Microsoft Azure shows the wide range of expertise in the IT field.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Information Systems Technician

U.S. Navy Active Duty
02.2015 - Current
  • Handled initial troubleshooting and escalation of service requests.
  • Trained users on how to properly operate equipment and software programs.
  • Used ticketing systems to manage and process support actions and requests.
  • Identified and solved technical issues using variety of diagnostic tools and tactics.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Assisted with updating technical support best practices for use by team.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Performed tests of functionality, security, and performance of different workstations and devices.
  • Configured hardware and granted system permissions to new employees.
  • Provided basic end-user troubleshooting and desktop support.
  • Addressed questions and concerns from end-users regarding Redhat Linux.
  • Implemented security policies and distributed updates to end users.

Education

Bachelor of Science - Cyber Security Technology

University of Maryland - College Park
College Park, MD
12.2023

Skills

  • Systems Administration
  • Networking Issues
  • Software Updates
  • Software Management
  • Equipment Setup
  • Equipment Maintenance
  • Network Administration
  • Network Security

Accomplishments

  • Supervised team of seven staff members.

Certification

  • RedHat Linux
  • Security+
  • Network+
  • AWS
  • Microsoft Azure
  • CEH
  • PenTest+

Languages

ASL
Limited Working

Timeline

Information Systems Technician

U.S. Navy Active Duty
02.2015 - Current

Bachelor of Science - Cyber Security Technology

University of Maryland - College Park
Tameric Shelby