Tamese Williams
Baton Rouge,LA
Summary
Experienced with case management and team leadership. Utilizes advanced problem-solving to drive client success. Track record of organizational skills and effective communication.
Overview
13
13
years of professional experience
Work History
Case Supervisor
Diversity Health Services
Baton Rouge, LA
04.2024 - Current
- Facilitated interdisciplinary meetings to discuss client progress and strategize care plans.
- Monitored client outcomes, adjusting interventions based on feedback and progress assessments.
- Collaborated with external agencies to coordinate comprehensive care services for clients in need.
- Supervised case management team to ensure adherence to policies and procedures.
Clinical Service Representative
Our Lady of the Lake
Baton Rouge
06.2013 - 03.2024
- Managed patient inquiries and provided timely information regarding services and procedures.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Facilitated communication between patients, healthcare providers, and administrative staff to enhance service delivery.
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
- Delivered high-quality customer service by promptly addressing inquiries from patients, families, and healthcare providers.
Education
High School Diploma -
Robert E Lee High School
Baton Rouge, LADiploma -
Delta College
Baton Rouge, LASkills
- Collaboration and teamwork
- Professionalism and integrity
- Client relationship building
- Problem-solving
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Decision-making
Languages
English
Timeline
Case Supervisor
Diversity Health Services
04.2024 - Current
Clinical Service Representative
Our Lady of the Lake
06.2013 - 03.2024
High School Diploma -
Robert E Lee High School
Diploma -
Delta College