Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tametra Moore

Houston,TX

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic Sales Representative with extensive experience in customer service. Self motivated love interacting with the public and a true passion for sales!

Overview

21
21
years of professional experience

Work History

Sales Representative

Mattress Firm
02.2021 - Current


  • Overcoming objections
  • Closing sales
  • Add ons and upselling
  • Meeting monthly quotas
  • Negotiated prices, terms of sales and service agreements.
  • Establishing a rapport with customers
  • Following up with customers
  • Building rapport

Sales Representative

Ashley Furniture Homestore
08.2018 - 02.2021
  • Some cold calls, networking and prospective database leads.
  • Building a rapport with customers,overcoming objections,listening to the customers needs and wants
  • Add ons,warranties and protection
  • Meeting monthly sales quotas
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Finance application, terms of sales and service agreements.
  • Closing sales

Sales Manager

Mattress One
06.2013 - 08.2018
  • Customer Service
  • Building rapport
  • Overcoming objections
  • Resolving customer complaints
  • Meeting monthly sales quota
  • Educating customers on sleep health and fitting customers for sleep systems
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Ordering stock and closing month end books

Area Sales Manager

CRICKET COMMUNICATIONS, INC
05.2006 - 05.2013
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Motivated sales professionals and service customer accounts.
  • Creative strategies to drive activations and sales and obtaining new customers within the areas needed
  • Established strong relationships with major accounts to increase sales in designated territory.

Sales Representative

Rooms To Go
02.2002 - 05.2006
  • Contributed to team objectives in fast-paced environment.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Financing, terms of sales and service agreements.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Identified new business opportunities through cold calling, networking and prospective database leads.

Education

BBA - Marketing Management And Research

Tennessee State University
Nashville, TN
05.1994

Skills

  • Closing
  • Relationship-Builder
  • Product Expertise
  • Adaptability
  • Excellent Customer Service and Following Up
  • Problem-Solving Strengths
  • Good listener and Effective Communication
  • Prospecting Skills
  • Post-Sales Support
  • Inside and Outside Sales
  • Active listening
  • Overcoming Objections
  • Sales Expertise

Accomplishments

  • Ranked #1 at a Ashley Furniture location for 2020
  • I was a part of Ashley Furniture Million Dollar Club
  • From 2014 through 2019 I was a Million Dollar Writer at Mattress One
  • Rewards for maintaining the highest margin
  • Rewards for increasing overall sales of store location

Timeline

Sales Representative

Mattress Firm
02.2021 - Current

Sales Representative

Ashley Furniture Homestore
08.2018 - 02.2021

Sales Manager

Mattress One
06.2013 - 08.2018

Area Sales Manager

CRICKET COMMUNICATIONS, INC
05.2006 - 05.2013

Sales Representative

Rooms To Go
02.2002 - 05.2006

BBA - Marketing Management And Research

Tennessee State University

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Tametra Moore